ISS Expands Facility Services Partnership in APAC Region
ISS, a global leader in integrated facility services, has recently announced an exciting expansion of its partnership with a prominent natural resources company in the APAC region. This development is set to enhance the service offerings at several sites, providing more comprehensive facilities management solutions.
New Features and Services
Under the new agreement, ISS will extend its service portfolio to two additional locations. The company is not only continuing its current offerings but also introducing advanced features aimed at improving overall customer satisfaction. These services include catering, housekeeping, site cleaning, laundry, reception, maintenance, retail operations, and hospitality management. Perhaps most interesting is the introduction of cutting-edge food service technology, which aims to streamline operations and elevate the quality of service provided.
Commitment to Excellence
Carl-Fredrik Bjor, Group Chief Commercial & Revenue Officer at ISS, expressed enthusiasm for this development. He remarked on the importance of trust and collaboration between the organizations. Bjor stated, “We’re excited to strengthen this long-standing partnership, which reflects the strong trust between our organizations and a shared commitment to service excellence.”
Enhanced Customer Experience
The enhanced partnership is designed to leverage ISS’s vast experience in delivering safe and reliable facility services. The focus will be on tailoring solutions to meet specific client needs, thus ensuring flexibility and sustainability in the services provided. By integrating innovative technologies and practices, ISS aims to significantly improve the customer experience across the board.
Looking Ahead
The new agreement, scheduled to take effect from June 2025, marks a significant step in ISS's journey to expand its footprint in the APAC region. This growth is not just about increasing operational sites but also about forming deeper partnerships that can foster trust and collaboration in providing high-quality facilities management.
About ISS
ISS is renowned for its commitment to the highest standards in facility services. The company’s philosophy revolves around delivering safe, reliable, and efficient support functions that allow businesses to focus on their core activities. As the landscape of facility services evolves, ISS remains at the forefront, adapting its offerings to meet the dynamic needs of its clients.
Contact Information
For any media inquiries, Charlotte Holm, Head of External Communication, can be reached at +45 4176 1989. For investors, Michael Vitfell-Rasmussen, Group Head of Investor Relations, is available at +45 5353 8725.
Frequently Asked Questions
What services will ISS provide in the expanded partnership?
ISS will offer a range of integrated facility services, including catering, housekeeping, and hospitality management.
When does the new agreement take effect?
The new agreement will take effect from June 2025.
Who is the spokesperson for ISS regarding this announcement?
Carl-Fredrik Bjor, Group Chief Commercial & Revenue Officer at ISS, is the spokesperson for this announcement.
How does ISS plan to improve customer experience?
ISS aims to enhance customer experience by leveraging innovative technologies and providing tailored, sustainable solutions.
Who can media and investors contact for more information?
Media inquiries can be directed to Charlotte Holm, while investors can reach out to Michael Vitfell-Rasmussen for more details.
