InteliChart Teams Up with Office Practicum to Elevate Patient Engagement
InteliChart, a pioneer in patient engagement technology, is excited to announce a new partnership with Office Practicum. This collaboration focuses on enhancing patient engagement specifically for pediatric practices. By joining forces, both companies aim to deliver improved benefits and award-winning solutions that effectively meet the engagement needs of these practices.
Broadened Partnership for Greater Support
Over the years, customers of Office Practicum (OP) have depended on InteliChart to power their Patient Portal. This new multi-year agreement allows OP customers to engage directly with InteliChart, resulting in enhanced support, tailored training, and access to a vast array of patient engagement tools. These improvements are crafted to empower pediatric practices and help them thrive in the changing healthcare landscape.
Top Industry Recognition
InteliChart takes pride in being recognized as a leading solution in the patient engagement field. Recently, it earned the title of #1 patient engagement solution from Black Book Research for the second consecutive year. The platform has stood out in areas such as training, support, and customer care, with its Patient Portal achieving customer satisfaction scores that far exceed average benchmarks.
Exclusive Benefits Available to Practices
With the shift to a direct partnership, Office Practicum customers can unlock several special benefits:
Complimentary Award-Winning Training
Customers will receive extensive training at no cost. This includes initial training sessions plus ongoing support to ensure that staff can fully leverage InteliChart’s patient engagement solutions.
Customized Workflow Enhancements
InteliChart provides complimentary personalized assessments that focus on optimizing workflows to ease staff workloads. This vital support ensures that practices can make the most of the automation tools offered through the portal.
Access to Live Support and Resources
Customers enjoy dedicated, U.S.-based support available via phone and email during business hours. Additionally, they have around-the-clock access to a wealth of online resources, including training videos and documentation that facilitate continuous learning and support.
Personalized Patient Experience
InteliChart is committed to crafting personalized experiences for patients. Future enhancements will include customized educational content and plans to automate reminders for appointments, vaccinations, and wellness visits, which will improve overall patient compliance.
Special Discounts on Solutions
Customers who partner directly with InteliChart can access exclusive discounts of up to 50% on additional services like online scheduling, secure messaging, and telehealth solutions.
Improving Operations and Patient Engagement
CEO Gary Hamilton emphasizes that delivering an exceptional patient engagement experience is the company’s highest priority. He believes this extended partnership will significantly enhance patient engagement and boost operational efficiency for pediatric practices.
Smooth Transition for Current Clients
The collaboration between InteliChart and Office Practicum is structured to ensure a seamless transition, minimizing any interruptions to current operations and workflows. Interested practices can explore the specifics of this partnership directly through the resources provided by InteliChart.
About InteliChart
InteliChart is well-known for its Healthy Outcomes patient engagement platform, which is designed to cater to the digital health needs of patients and promote optimal health outcomes. The extensive suite of solutions includes tools like Patient Portal, Patient Intake, Patient Surveys, and more. With integration across more than 40 EHR systems, InteliChart has become a trusted partner for many healthcare providers, managing over 80 million patient records collectively.
Frequently Asked Questions
What is the goal of the partnership between InteliChart and Office Practicum?
The partnership is designed to strengthen patient engagement solutions for pediatric practices by offering direct support and personalized training.
What advantages do Office Practicum customers gain from this partnership?
Customers enjoy benefits such as award-winning training, customized workflow optimization, live support, and exclusive discounts on additional solutions.
What sets InteliChart apart in the industry?
InteliChart is recognized for its high ratings in patient engagement, training, support, and customer satisfaction, including accolades from Black Book Research.
How can practices shift to a direct partnership?
Practices can find out more about the transition process through resources provided by InteliChart specifically for Office Practicum customers.
What features does the Healthy Outcomes platform provide?
The Healthy Outcomes platform offers a comprehensive set of patient engagement solutions aimed at enhancing overall health outcomes and increasing patient satisfaction.
