Innovative Screening Tool for Better Health Support
Superior HealthPlan has introduced an innovative screening tool designed to effectively link Texans with essential community resources. This initiative aims to tackle major healthcare barriers like transportation, housing, and access to nutritious food. By implementing this program, Superior HealthPlan strives to ensure its members receive the comprehensive support needed to enhance their overall well-being.
Identifying Healthcare Barriers
The new assessment tool is focused on identifying what are termed non-medical drivers of health. These critical factors play a significant role in determining a person’s ability to engage with healthcare services effectively. By pinpointing these barriers, Superior HealthPlan seeks to connect individuals to vital services such as transportation, housing assistance, and food resources.
Team Collaboration for Immediate Assistance
Dr. Susan Mills, the Senior Vice President of Population Health and Clinical Outcomes at Superior HealthPlan, explains that the screenings are carried out by their clinical team. This trained support ensures a thorough identification of each member's immediate needs. After the assessment, the team follows up to ensure that members access all relevant services intended to improve their health outcomes. This individualized approach helps weave support resources into each member's overall care plan, paving the way for more effective health management.
Integration with Ongoing Health Risk Assessments
This new screening tool integrates seamlessly into the health risk assessments already conducted for members with complex care needs. These assessments are provided when individuals first join Superior HealthPlan and are updated annually. This process guarantees a thorough evaluation that reflects any changes in a member’s circumstances, ultimately improving their access to community resources.
Leveraging Technology for Assistance
Members now have access to an online portal that connects them with free or low-cost services designed to enhance their quality of life. Through platforms like this, all Texans can discover support related to medical care, food assistance, and job training. Superior HealthPlan’s commitment to linking its members with these resources has generated impactful results — since early 2024, more than 800 members have benefited from the FindHelp platform alone, with usage projected to nearly triple compared to the previous year.
The Importance of Local Healthcare
Dr. Mills highlights that the power of this initiative lies in local healthcare’s ability to effectively respond to community needs. Because the staff members reside in the same areas as those they serve, they have valuable insights and connections that help navigate available resources. The launch of this innovative screening tool is a testament to Superior HealthPlan's commitment to making a real difference in its members’ lives and improving health outcomes throughout the community.
About Superior HealthPlan
Established in 1999, Superior HealthPlan is a managed care organization dedicated to providing quality healthcare services across Texas. With over 3,200 employees working in all 254 counties, the company focuses on enhancing community health through active participation and local engagement. As part of Centene Corporation, Superior HealthPlan is committed to improving people’s health and guiding them toward healthier lifestyles through accessible healthcare services.
Frequently Asked Questions
1. What is the purpose of Superior HealthPlan's new screening tool?
The main goal of the new screening tool is to connect members with local resources that help address healthcare barriers like transportation, housing, and food assistance.
2. Who is responsible for conducting the screenings for members?
The screenings are performed by the clinical team at Superior HealthPlan, who thoroughly assess the immediate needs of each member.
3. What types of services can members access via the online portal?
Members can discover free or reduced-cost services, including medical care, food assistance, and job training opportunities.
4. How many members have benefited from the FindHelp platform?
Since early 2024, over 800 members have utilized the FindHelp platform, and this number is expected to grow significantly.
5. Does Superior HealthPlan operate in every Texas county?
Yes, Superior HealthPlan is dedicated to serving members in all 254 counties throughout Texas.
