International Motors' Customer-Centric Approach at ACT Expo 2025
International Motors, LLC is excited to showcase its cutting-edge solutions aimed at enhancing customer experiences at the upcoming ACT Expo 2025. The event, which will take place from April 28 to May 1, will highlight how International is not only delivering vehicles but also cultivating confidence and simplicity for customers navigating a dynamic environment.
Enhancing the Customer Journey
Debbie Shust, the Vice President of Customer Insights & Experience at International, shared insights into the company's approach. "We are continually investing in innovative solutions for an exceptional customer experience. Our focus transcends mere vehicle delivery; we aim to partner with customers closely throughout their journey, facilitating long-term success," she stated.
Fleet Decarbonization Initiatives
International Motors offers comprehensive consulting services tailored to help customers achieve their fleet decarbonization goals. This includes electric readiness assessments, infrastructure planning, and ongoing support to ensure a smooth transition to cleaner energy solutions. Customers can connect with their local International dealer to explore personalized strategies for decarbonization that fit their unique business needs.
Leveraging over 10 million real-world miles of battery-electric vehicle performance, International assists clients in reducing their carbon footprint effectively, paving the way for a sustainable future in transportation.
Expanding Electric Vehicle Options
The roll-out of the International eRH Series all-electric Class 8 regional haul tractor marks a significant expansion of the company's electric vehicle lineup. This new model complements existing offerings, including the International eMV Series and the IC Bus Electric CE Series, reinforcing the company’s commitment to providing versatile options tailored to the needs of the heavy-duty market.
Acknowledging that different customers have varying timelines for decarbonization, International also provides advanced diesel solutions. For example, the LT model equipped with the S13 Integrated Powertrain boasts a minimum of 5% better fuel economy compared to competitors in the on-highway aero category, showcasing the company’s dual commitment to diesel and electric solutions.
Maintenance and Operational Efficiency
To further support its customers, International Motors offers planned maintenance service contracts designed to meet the unique operating needs of battery-electric trucks and buses. These contracts ensure seamless integration and maintenance through proactive service planning facilitated by an extensive dealer network.
The white-glove service model focuses on maximizing uptime with advanced maintenance planning tools that enable customers to schedule necessary appointments well in advance. This proactive approach allows fleets and dealers to identify other repair needs during planned maintenance periods.
Flexible Payment Solutions
Recognizing the investment required for electric-powered vehicles, the International Financial Payment Program delivers financing options for both trucks and charging infrastructure. This innovative program allows customers to integrate maintenance plans with their purchasing decisions seamlessly, offering them the flexibility of opting for planned maintenance without added financing costs.
The Payment Program is inclusive of electric vehicles, regardless of the financing mechanisms, enhancing customer support throughout their operational journey.
Commitment to Innovation and Sustainability
International Motors is dedicated to providing groundbreaking solutions that drive customer success while minimizing downtime and enhancing operational efficiency. Their participation in ACT Expo 2025, represented at booth #5640, will allow attendees to explore these customer-centric solutions firsthand, emphasizing the company’s direction and commitment to a sustainable future in commercial transport.
About International Motors
Based in Lisle, Illinois, International Motors, LLC develops robust solutions that prioritize uptime and productivity for commercial vehicle operations. The company produces International trucks and engines, as well as IC Bus school and commercial buses, all designed to meet the needs of their drivers. With a vision to accelerate the impact of sustainable mobility, International Motors has positioned itself as a leader in the industry since its integration into the TRATON GROUP.
International Motors, LLC operates under the brand name International Motors USA LLC in Illinois and Ohio. Their extensive after-market support through Fleetrite parts ensures that they provide comprehensive solutions for their customers.
Frequently Asked Questions
What can we expect from International Motors at ACT Expo 2025?
You can anticipate showcasing innovative, customer-centric solutions aimed at enhancing the overall experience at the event.
What services does International offer for fleet decarbonization?
International provides consulting services including assessments, infrastructure planning, and ongoing assistance for transitioning to electric solutions.
Can I find electric vehicles from International at the expo?
Yes, International will feature its expanding electric vehicle lineup including the eRH Series and eMV Series at ACT Expo 2025.
What maintenance support does International provide for electric trucks?
International offers planned maintenance contracts to ensure optimal performance and service for electric vehicles through their extensive dealer network.
How does the Payment Program work for electric vehicles?
The International Financial Payment Program allows seamless integration of maintenance contracts with financing options for electric trucks and charging infrastructure.
