ING Reports Strong Financial Performance for 2025 Q3
In the third quarter of 2025, ING has announced a remarkable net result of €1,787 million, underlining the institution's focus on growth and customer satisfaction. This financial success is primarily attributed to strong growth in both fee income and customer lending. With a substantial profit before tax of €2,560 million, ING's CET1 ratio has increased to an impressive 13.4%, reflecting the bank's robust financial health.
Highlights of ING’s Q3 Performance
ING's growth trajectory is significantly driven by ongoing developments in Retail Banking. The bank has successfully expanded its mobile primary customer base, resulting in a notable increase in its lending portfolio and fee income. Resilience in commercial net interest income speaks volumes about ING's effective strategies in nurturing customer relationships.
Wholesale Banking has also marked a strong performance, fueled by heightened loan underwriting activities and an upswing in overall lending volumes, which directly contributes to robust fee income. This performance is complemented by disciplined capital management, ensuring sustained operational efficiency.
Strategic Focus on Expenses and Customer Output
Furthermore, ING has maintained strict control over operating expenses, and risk costs have remained below the through-the-cycle average, reflecting the high quality of its assets. The commitment to prudent financial management is illustrated by a significant €1.6 billion distribution announcement, exemplifying ING's focus on value delivery to stakeholders.
CEO Commentary on the Results
CEO Steven van Rijswijk commented on the impressive results, stating, “ING has had a strong third quarter of 2025 as we continued to execute our strategy to accelerate growth and deliver customer value. We are on track to reach our financial targets for 2027.” Despite ongoing macroeconomic and geopolitical challenges, Van Rijswijk noted that customer confidence remains strong, with increases in lending and fee income.
Achievements in Retail Banking
In Retail Banking, ING achieved a remarkable milestone by adding nearly 200,000 mobile primary customers during what is typically a seasonally slower quarter. This represents an 8% year-on-year growth, aligning well with the targeted growth of 1 million new mobile primary customers annually. The bank has particularly excelled in regions such as Germany, Spain, Italy, and Romania.
The bank's retail lending has experienced substantial growth, amounting to €8.6 billion, mainly attributed to mortgage lending. Meanwhile, Retail fee income rose by 14% year-on-year, largely due to more customers participating in investment products.
Growth in Wholesale Banking
Wholesale Banking has seen a resurgence in corporate loan demand, leading to an impressive lending growth of €5.7 billion. Fee income in this sector has surged by 19% year-on-year. Financial Markets income has also improved significantly, alongside successful performances in Trade Finance Services and Working Capital Solutions.
Deposits in the Wholesale Banking territory surged by €7 billion, attributing this growth to rising volumes in Payments & Cash Management and strong activity in Financial Markets.
Commitment to Sustainability
During this quarter, ING published its Climate Update, showcasing its proactive approach to facilitating a transition to a low-carbon economy. The bank increased its sustainable volume mobilized by 29% year-on-year, achieving €110 billion in support of clients transitioning to sustainable practices.
Expense Management and Future Outlook
Year-over-year expenses saw an uptick, influenced by wage inflation, investments aimed at bolstering business growth, and enhancements in the digital customer experience. However, compared to the previous quarter, expenses exhibited a decrease, mainly driven by lower restructuring costs associated with Wholesale Banking.
According to ING, the adjusted CET1 capital ratio target is set at approximately 13% to accommodate anticipated higher capital requirements, reinforcing its commitment to the financial stability of all its stakeholders.
Frequently Asked Questions
What were ING's net results for Q3 2025?
ING reported a net result of €1,787 million for Q3 2025.
How did the bank's profit before tax fare in Q3?
The profit before tax increased to €2,560 million, showcasing significant financial growth.
What is the CET1 capital ratio of ING?
ING's CET1 capital ratio has risen to 13.4% as of Q3 2025.
How did Retail Banking perform in Q3?
Retail Banking saw significant growth, adding 200,000 mobile primary customers and increasing lending by €8.6 billion.
What measures is ING taking regarding sustainability?
ING has amplified its sustainable volume mobilized by 29% year-on-year, now totaling €110 billion to support sustainable transitions.
