Infosys Partners with NHSBSA for Advanced Workforce Transformation
Infosys Partners with NHSBSA for Workforce Modernization
The next-generation solution supports the NHS’s strategic goals and workforce initiatives, ensuring a robust future.
LONDON and BENGALURU, India – Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a prominent player in the field of digital services and consulting, has announced a significant achievement. The NHS Business Services Authority (NHSBSA) has awarded them a contract worth £1.2 billion over 15 years for the construction of the Future NHS Workforce Solution. This project will replace the outdated Electronic Staff Record (ESR) system, managing the payroll of approximately 1.9 million NHS employees across England and Wales, with an annual budget exceeding £55 billion.
Infosys emerged as the preferred vendor after a meticulous selection process, highlighted by its extensive experience in executing large-scale digital transformation projects, a user-centric design approach, and dedication to operational excellence. Their expertise is a key asset for the NHS as it strives to innovate and modernize its workforce processes.
The Future NHS Workforce Solution is fully aligned with the NHS’s ambitious 10-year Health Plan, aiming to foster a dedicated workforce equipped with the latest tools and technologies to deliver high-quality patient care. This forward-thinking investment will enhance infrastructure, enabling healthcare professionals to work more efficiently and focus on what truly matters: patient care.
With advanced technology embedded in the new solution, the NHS workforce will benefit from an integrated platform that comprehensively supports every phase of the employee lifecycle. From recruitment and onboarding to payroll management and career progression, this system fosters seamless operations enhanced by intuitive, AI-driven tools that facilitate better workforce planning and data-informed decision-making.
Moreover, empowering NHS personnel to manage their personal details efficiently saves time and effort. This solution will further integrate with existing systems, enhancing user experience and augmenting operational performance.
Michael Brodie, Chief Executive of NHSBSA, emphasized the importance of this initiative, stating, "Introducing the Future NHS Workforce Solution is essential for actualizing the goals set forth in the 10-Year Health Plan. This isn't merely about replacing the ESR; it's about establishing a strategic foundation for a workforce that can meet future needs. Partnering with Infosys will lead to a modern, data-centric solution that supports the NHS in retaining and nurturing its personnel effectively."
Salil Parekh, Chief Executive Officer & Managing Director of Infosys, remarked, "The NHS is integral to life in the UK, providing indispensable services to millions daily. We feel privileged to collaborate with NHSBSA in achieving transformational change for NHS employees across England and Wales through the Future Workforce Solution. Leveraging our substantial experience in driving digital transformation and utilizing our AI capabilities with Infosys Topaz, we aim to present a platform that enhances efficiency today while laying the groundwork for future advancements."
About NHS Business Services Authority (NHSBSA)
The NHSBSA functions as an agency of the Department of Health and Social Care, delivering essential services to NHS organizations, contractors, patients, and the wider public. Its mission is to provide outstanding business services that promote longer, healthier lives, aspiring to be a leading provider of national business services for the healthcare and social care sectors.
For additional information, visit www.nhsbsa.nhs.uk.
About Infosys
Infosys stands at the forefront of next-generation digital services and consulting. With over 320,000 employees globally, they are dedicated to amplifying human potential and creating opportunities for individuals, organizations, and communities. Infosys aids clients across more than 59 countries in navigating their digital transformations, drawing from more than four decades of expertise in managing global enterprises. They guide organizations through technological advancements driven by AI and cloud solutions.
Frequently Asked Questions
1. What is the Future NHS Workforce Solution?
The Future NHS Workforce Solution is a new workforce management system designed to enhance the payroll, recruitment, and employee lifecycle processes within the NHS.
2. Why did NHSBSA choose Infosys?
Infosys was selected due to its demonstrated excellence in executing large-scale digital transformation initiatives and its innovative user-centric design approach.
3. How much is the contract worth?
The contract awarded to Infosys is valued at £1.2 billion over a span of 15 years.
4. How will the new system impact NHS employees?
The new system is expected to simplify various processes for NHS employees, allowing for easier management of personal information and improved payroll operations.
5. What technologies will be utilized in the Future NHS Workforce Solution?
The solution will leverage advanced technologies, including AI-driven tools, to support workforce planning and enhance operational efficiency.
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