Illinois American Water Receives Approval for Rate Changes
Illinois American Water Gets Approval for New Rates
Recently, the Illinois Commerce Commission (ICC) has given the nod for new water and wastewater base rates for Illinois American Water, a significant move aimed at enhancing service quality and reliability. This decision comes in light of the company’s plans to invest approximately $557 million in infrastructure improvements over the upcoming two years.
Capital Investments Driving Rate Changes
The request for the rate adjustment was initiated on January 25, 2024, as the company looks to bolster its water and wastewater systems. Rebecca Losli, the president of Illinois American Water, emphasized the importance of these investments in maintaining safety and reliability for the communities served by the company.
Impact on Customers
With the new rates set to be effective from January 1, 2025, customers can expect an average increase of around $110.6 million in annual revenue. A significant portion of this revenue will be funneled into upgrading water and wastewater infrastructure, focusing particularly on aging pipelines.
Infrastructure Improvements Planned
Specifically, the approved rate order allocates $421 million for improvements in water system infrastructure and $136 million for wastewater system upgrades, all scheduled to roll out from January 2024 to December 2025.
Monthly Bills Expected to Increase
The financial impact will vary across different operating districts, but typically, residential customers—using about 3,500 gallons of water monthly—can anticipate a rise of approximately $16 in their water service bills and about $8.50 for wastewater services.
New Programs and Assistance for Customers
Additionally, the ICC has approved an expansion of the income-based discount tariff, which will allow qualifying customers to benefit from reduced rates. Customers interested in this program will need to apply and provide income verification when the program launches.
Customer Notifications and Information Access
Illinois American Water is committed to keeping customers informed about these new rates and the assistance programs available to them. Information will be provided via customer bills and can also be accessed on the company’s official website, ensuring transparency throughout this transition.
About Illinois American Water
Illinois American Water stands as a proud subsidiary of American Water, the largest regulated utility company in the U.S. With more than 1.4 million residents relying on its services for high-quality drinking water and wastewater management, the company is dedicated to ensuring that communities receive an uninterrupted flow of safe and dependable water services.
American Water’s Commitment to Service
Established in 1886, American Water (NYSE: AWK) has earned its reputation by providing effective and reliable services to over 14 million individuals across 14 states and military installations. With a talented workforce of around 6,500 professionals, the company is poised to continue meeting the evolving needs of its customers while upholding high standards of quality and safety.
Frequently Asked Questions
What prompted the Illinois Commerce Commission to approve new rates?
The approval was driven by significant capital investments made by Illinois American Water aimed at upgrading and maintaining water and wastewater systems.
When will the new rates take effect?
The new rates are scheduled to become effective on January 1, 2025.
How much will monthly bills increase for typical residential customers?
Residential customers can expect an increase of approximately $16 for water service and about $8.50 for wastewater services.
Will there be assistance programs available for customers?
Yes, the ICC approved an expansion of an income-based discount tariff to assist eligible customers, ensuring those in need can receive help with their water bills.
Where can customers find more information about their rates and services?
Customers can find detailed information on their bills and on the official website of Illinois American Water to stay updated on their rates and assistance programs.
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