ibex Wins Gold Globee at the Annual Golden Bridge Awards
ibex (NASDAQ: IBEX), a prominent global provider of business process outsourcing (BPO) and AI-driven customer engagement technology solutions, has announced that it has been honored with a Gold Globee Award at the esteemed Annual Golden Bridge Awards.
Recognition at the Golden Bridge Awards
The Golden Bridge Awards celebrate excellence in business and innovation globally, highlighting the impact of ibex Wave iX, its AI-enhanced customer experience (CX) solution suite, in revolutionizing customer interactions.
“We are thrilled to receive recognition from the Golden Bridge Awards for our leadership and innovation in the CX sector, particularly the transformative effects of our Wave iX suite of AI-driven solutions,” stated ibex CEO Bob Dechant. “AI is transforming the customer experience landscape, and ibex is at the forefront of this evolution. Our next-generation CX solutions provide authentic digital transformation and advanced self-service options that lead to more personalized, intelligent, and profitable customer interactions.”
ibex Wave iX Solutions
ibex adopts a solutions-oriented approach to meet specific business needs, delivering tangible solutions for transformative results. The ibex Wave iX suite includes three primary solution sets—Agent AI, Customer AI, and Insights AI—utilizing cutting-edge technology to facilitate the next generation of AI and agent-assisted customer experiences.
About the Golden Bridge Awards
The Golden Bridge Awards represent the premier global business awards program, recognizing outstanding achievements and innovations in various industries. More than 1,100 judges from around the world, encompassing a wide range of industry experts, participated in the judging process. These awards shine a light on companies and individuals making a significant positive impact in their fields.
About ibex
ibex provides innovative business process outsourcing (BPO), intelligent digital marketing, online acquisition technology, and comprehensive customer engagement solutions to assist companies in acquiring, engaging, and retaining valuable customers. Currently, ibex operates a global CX delivery center model with over 30 operational facilities worldwide, employing next-generation technology to enhance customer experiences for numerous leading companies across sectors such as retail, e-commerce, healthcare, fintech, utilities, and logistics.
With a diverse global workforce of over 30,000 employees, ibex leverages industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 200 million critical customer interactions annually, generating over $2.2 billion in lifetime customer revenue each year and fostering a truly differentiated customer experience.
Company Contact Information
Dan Burris
ibex
Email: Daniel.Burris@ibex.co
Frequently Asked Questions
What is the Gold Globee Award?
The Gold Globee Award recognizes outstanding achievements in business and innovation across various sectors worldwide.
What is ibex known for?
ibex is well-known for its innovative business process outsourcing and AI-powered customer engagement solutions.
Who is the CEO of ibex?
Bob Dechant serves as the CEO of ibex.
What technologies does ibex utilize?
ibex employs AI and agent-assisted technologies to enhance customer experiences through its Wave iX solutions suite.
How many employees does ibex have?
ibex boasts a diverse global team of over 30,000 employees dedicated to providing superior customer interactions.