How FirstEnergy Helps Customers During Extreme Cold Weather

Protect Yourself This Winter with FirstEnergy's Essential Tips

As the harsh winter season rolls in, FirstEnergy Corp. (NYSE: FE) has stepped up to provide essential advice to help its customers stay safe and manage their energy consumption effectively. With the expectation of extreme cold gripping numerous regions, FirstEnergy emphasizes the importance of being prepared for any weather-related power outages.

Keeping the Lights On During Cold Weather

The line workers at FirstEnergy are always on standby to restore power quickly in the face of severe winter conditions. It’s crucial for customers to stay informed about how to protect themselves and their homes when the temperature plummets. As part of their proactive measures, FirstEnergy is implementing a variety of strategies to mitigate the effects of the cold on their power system.

Pre-Winter Preparations

Prior to the arrival of winter's coldest days, FirstEnergy conducts thorough inspections of electrical equipment. These checks ensure that all systems are operating efficiently and can handle the increased demand for heat and power. Additionally, they are adjusting staffing levels and operational protocols so that any localized outages are addressed swiftly.

Winter Safety Tips

FirstEnergy has shared vital safety tips for customers to follow to ensure their well-being:

• Heating appliances must always be attended to; never leave space heaters or electric blankets running unattended.
• Do not fold electric blankets while in use as it can lead to overheating.
• Only use designated indoor space heaters, keeping them a safe distance from flammable materials.
• Avoid using outdoor cooking devices inside to prevent dangerous carbon monoxide accumulation.
• Portable generators should be used outdoors, far from openings in the home to prevent gas buildup.
• Keep mobile devices charged and ready in case of an emergency.
• A flashlight, portable radio, and spare batteries are essential during outages.
• Contact local assistance programs to learn about warming centers available in your area.

Energy Saving Strategies

To help counteract increased energy bills in freezing weather, FirstEnergy recommends the following energy-saving measures:

• Wear additional layers indoors to feel warm without cranking up the heat.
• Reverse ceiling fans to circulate warm air downwards, keeping the space cozy.
• Close the fireplace damper when not in use to keep cold air from entering.
• At night, draw drapes to preserve heat; during sunny days, open them to benefit from natural warmth.
• Switch off lights and replace furnace filters to ensure maximal heating efficiency.
• Keep air vents clear of obstructions to allow for proper airflow.
• Seal any draughts with caulk or weather stripping to maintain a warm interior.
• Insulate exposed pipes and keep faucets dripping to prevent freezing.
• Ensure the garage door remains shut to block cold winds.

Assistance with Electric Bills

In the event of mounting electric bills due to extreme cold, FirstEnergy offers several programs to assist customers. Understanding that many might face challenges with their utility bills, they provide budget plans and special payment arrangements to ease financial pressure. Customers are encouraged to explore their options for assistance.

How to Reach FirstEnergy

In case of a power outage, customers can contact FirstEnergy by calling 1-888-LIGHTSS (1-888-544-4877) or reporting through their official website. Additionally, FirstEnergy offers email and text updates to keep customers informed after reporting any outages. Their two-way communication system allows customers to ask questions and get timely responses about ongoing restoration efforts.

About FirstEnergy

FirstEnergy is a leader in providing safe and reliable electrical services across several states, serving six million customers. Their comprehensive approach includes maintaining approximately 24,000 miles of transmission lines that integrate different regional grids, ensuring electricity flows to those who need it most during critical times. For more company updates and information, customers can follow FirstEnergy online.

Frequently Asked Questions

What should I do to prepare for a winter storm?

Gather supplies such as food, water, and necessary medications. Follow FirstEnergy's winter safety tips and have backup power sources ready.

How can I reduce my electric bill during winter?

Dressing warmly indoors and sealing drafts can help. Additionally, use energy-efficient heating practices as recommended by FirstEnergy.

What assistance programs does FirstEnergy offer?

FirstEnergy provides budget plans, special payment options, and access to energy assistance programs for customers struggling with bills.

Who should I contact during a power outage?

You can call FirstEnergy at 1-888-544-4877 or report your outage online through their website.

How does FirstEnergy prepare for extreme weather?

They conduct pre-winter equipment inspections, adjust staffing levels, and coordinate closely with regional grid operators to maintain reliability.

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