Horatio Celebrated as a Dual Award Winner
Horatio, a modern outsourcing firm reshaping customer experience (CX) services, has garnered significant recognition as a winner at the prestigious 2025 Stevie American Business Awards. This recognition showcases the company’s commitment to excellence in the business process outsourcing (BPO) industry.
Outstanding Achievements in Business Awards
The American Business Awards® stand as the leading award program in the U.S., with this year receiving over 3,600 nominations. A panel of over 250 professionals from various sectors helped determine this year's winners based on merit, turning the event into a highly competitive platform.
Acknowledgment of Team Excellence
Jose Eduardo Herrera, the CEO and Co-Founder of Horatio, expressed immense pride upon receiving the awards. "Winning Gold for our Founding Team and Bronze for Customer Service Executive of the Year reflects the dedication, resilience, and passion our team displays daily. Leading such an exceptional group is a privilege as we aim to set the standard for customer experience excellence," he declared.
Growth and Expansion of Horatio
Founded in 2018 by Herrera along with COO Alex Ross and CFO Jared Karson, Horatio has achieved remarkable growth and now serves a wide array of digital-native clients in industries including e-commerce, healthtech, and fintech. Their rapid expansion included the recent enlargement of their office in New York, as well as the establishment of new offices in additional locations, empowering the brand to better serve markets in both the United States and Latin America.
Focus on Innovation
Horatio is steadfast in its mission to drive innovation. With new offices strategically positioned, they aim to enhance their capabilities, offering cutting-edge solutions that meet the evolving needs of their clients while fostering economic development in the regions they serve.
Recognition by Industry Experts
The recognition received from the Stevie® Awards further solidifies Horatio's position in the industry. By highlighting the exceptional work put forth by its team, the company underscores its commitment to delivering superior service and building lasting client relationships.
About Horatio
Horatio has become a trusted partner to some of the fastest-growing startups and enterprises seeking to optimize customer service and business processes. The company has achieved a remarkable ranking of #18 on Inc. Magazine's Fastest-Growing Private Companies list for the Northeast Region in 2024, and it was named the best in its field on Mercado Media Network's Best Places to Work.
Connect with Horatio
As a vibrant and innovative company, Horatio emphasizes employee well-being and continuous adaptation to market demands. Clients and interested parties are encouraged to learn more by visiting the official website or engaging with the company through social media platforms.
Frequently Asked Questions
What are the Stevie American Business Awards?
The Stevie Awards recognize outstanding achievements in various sectors, celebrating innovation, leadership, and excellence within organizations.
Who founded Horatio?
Horatio was co-founded in 2018 by CEO Jose Eduardo Herrera, COO Alex Ross, and CFO Jared Karson.
In which sectors does Horatio operate?
Horatio serves clients across multiple sectors, including e-commerce, healthtech, fintech, and hospitality.
What recent expansions has Horatio undertaken?
Recently, Horatio expanded its headquarters in New York and opened new offices in the Dominican Republic and Colombia.
How is Horatio recognized in the industry?
The company has received multiple accolades, such as being ranked among the fastest-growing private companies and earning awards for excellence in customer service.
