Transforming Insurance with Sapiens Cloud
The recent launch of the Sapiens Insurance Platform on Sapiens Cloud marks a significant milestone for Hiscox, aimed at boosting operational excellence and fostering business growth. As a leader in crafting tailored insurance solutions for both businesses and high-net-worth individuals, Hiscox's transition to the cloud underscores their dedication to client satisfaction and operational efficiency.
A Strategic Migration to Cloud
Since becoming a Sapiens partner in 2014, Hiscox has been on a strategic journey to migrate their systems. This new deployment moves their Sapiens Insurance Platform from Microsoft Azure to Sapiens Cloud, aligning perfectly with their long-term business goals. This shift is pivotal, enhancing application performance and providing the technological agility needed in today’s competitive environment.
Enhanced Performance and Efficiency
Upon migrating to Sapiens' cutting-edge cloud-native architecture, which utilizes Kubernetes technology, Hiscox experienced an impressive average speed improvement of 30%. This acceleration significantly uplifts overall productivity and consistency in service delivery, a vital aspect for maintaining high standards of customer care.
Advanced Integration Capabilities
With the support of Sapiens' robust research and development efforts, Hiscox is now equipped with a modern API layer that offers superior integration opportunities. This functionality includes the ability to connect with top-tier solutions for rating, rules, and document management. The enhanced digital trading capabilities allow Hiscox to provide agile services across a spectrum of market-leading products for commercial lines and high-value private clients.
A Growing Partnership
"The Sapiens Insurance Platform is crucial for our growth trajectory," states Ian Wrigglesworth, CTO of Hiscox. The recent go-live, which integrates two years of innovative features into one comprehensive update, fortifies the operational infrastructure of Hiscox. This foundation is essential for achieving their ambitious growth strategy.
Commitment to Innovation
Roni Al-Dor, President and CEO of Sapiens, echoed this sentiment, highlighting their enduring partnership with Hiscox as an embodiment of Sapiens’ commitment to offering valuable business solutions via a resilient, high-performance platform. Through this collaboration, Hiscox gains access to advanced technology tools and a strong base for ongoing innovation.
About Hiscox
Hiscox operates globally as a specialist insurer with its headquarters in Bermuda and is publicly listed on the London Stock Exchange. Their goal is to be a respected provider of specialized insurance, balancing catastrophe-exposed lines with more stable local specialty sectors. This balanced approach is designed to identify avenues for profitable growth across various insurance cycles.
Global Reach and Workforce
With a dedicated workforce of over 3,000 employees operating in 13 countries, Hiscox offers a broad range of specialist insurance products spanning both commercial and personal lines globally. Their international operations also include underwriting larger, traded insurance along with reinsurance services through Hiscox London Market and Hiscox Re & ILS.
Core Values at Hiscox
The core values of Hiscox emphasize the importance of people, courage, dedication, and integrity. They are known for their commitment to fulfilling their promises, exemplified by their award-winning claims service. Additional information about their offerings can be found on their official website.
About Sapiens International Corporation
Sapiens International Corporation stands as a premier provider of intelligent insurance software solutions. Their advanced platform empowers insurers to modernize, grow and optimize their operations significantly. Through partnerships that drive mutual success, Sapiens helps insurance companies leverage AI and automation to enhance essential services across property, casualty, and life insurance domains.
Investor Relations
For inquiries regarding investor relations, you can contact Yaffa Cohen-Ifrah, Sapiens' Chief Marketing Officer and Head of Investor Relations, via email.
Frequently Asked Questions
What is the significance of Hiscox's migration to Sapiens Cloud?
This move enhances operational performance, improves efficiency, and boosts customer satisfaction, aligning with Hiscox's strategic goals.
What benefits does the Sapiens Insurance Platform provide?
The platform offers greater speed, reliable service delivery, and advanced integration capabilities, allowing insurers to meet diverse needs effectively.
Who are the key figures in this partnership?
Ian Wrigglesworth, CTO of Hiscox, and Roni Al-Dor, President and CEO of Sapiens, play pivotal roles in driving this innovative collaboration.
How does Hiscox ensure a commitment to customer satisfaction?
By implementing advanced technology and a strong operational foundation, Hiscox can deliver consistent, high-quality services to its clients.
What is Sapiens' role in the insurance technology landscape?
Sapiens acts as a global leader, providing intelligent solutions that help insurers adapt and thrive within an evolving marketplace.
