Helix Advisory Launches to Modernize Healthcare Revenue Cycle Management
Healthcare revenue cycles are complicated, fragmented, and under pressure. Helix Advisory formed to meet that reality head?on, pairing experienced people with modern tools to improve how U.S. healthcare organizations run their financial operations. The aim is straightforward: make revenue cycle management clearer, faster, and more principled—so the work supports care, not the other way around.
Why Helix Advisory Came Together
Many hospitals, physician groups, and ancillary providers face the same bind: legacy systems, inconsistent vendor performance, and processes that don’t keep up with daily demands. Those gaps ripple into billing delays, denials, and avoidable costs that can strain both patient experience and organizational stability. Helix Advisory was created as a partner for teams looking for trustworthy help—grounded in ethics and built for the realities of the revenue cycle, not just the theory. The company exists to meet organizations where they are and move them toward better results with solutions that are practical, transparent, and sustainable.
A Two?Pronged Operating Model
Helix Advisory’s approach rests on two pillars: talent and technology. On the talent side, skilled professionals bring domain knowledge to the day?to?day work of the revenue cycle. On the technology side, Artificial Intelligence (AI) and Robotic Process Automation (RPA) are applied to routine, rules?based tasks—so teams can focus on exceptions, relationships, and judgment. Together, this blend is designed to create tailored solutions that fit each client’s needs today and can scale as those needs evolve tomorrow.
Meet the Leadership Team
Helix Advisory is led by a group of seasoned operators who share a commitment to ethical, effective work and pragmatic innovation.
Zack Higbie, CEO
As CEO, Zack Higbie sets the vision: combine the best of human expertise with advanced technology to simplify complex revenue cycle work. His focus is on building a company that drives improvement without losing sight of people—patients, clinicians, and the teams doing the work.
Ryan Huxtable, Chief Strategy Officer
Chief Strategy Officer Ryan Huxtable steers growth and direction. He concentrates on how AI?powered capabilities and thoughtful process design can unlock efficiency for clients, aligning strategy with the realities of daily operations.
Doug Dolph, Director of Technology and Product Development
As Director of Technology and Product Development, Doug Dolph leads the design and delivery of Helix Advisory’s tools. His role is to ensure the technology is usable, reliable, and genuinely helpful in streamlining complex workflows—not technology for its own sake.
Elliot Cohn, Founding Partner
Founding Partner Elliot Cohn brings deep industry perspective to client engagement and guidance. He focuses on helping organizations chart a financial path that is both durable and adaptive, combining hands?on consultation with purpose?built technology.
Built on Ethics
Helix Advisory’s operating philosophy can be summed up in CEO Zack Higbie’s words: “We have a firm belief system rooted in doing well by doing good.” In practice, that means aligning recommendations with a client’s best interests, valuing patients in every financial interaction, and choosing solutions that are responsible as well as effective. Results matter, and so does the way those results are achieved.
What’s Next for Revenue Cycle Management
Looking ahead, Helix Advisory plans to narrow the gap between healthcare organizations and the growing freelance workforce. The goal is to use technology to match skilled professionals with specific revenue cycle needs—faster, more precisely, and with clearer expectations—so clients get the right help at the right moment and independent experts can contribute where they add the most value.
How to Engage
Healthcare organizations seeking sturdier revenue cycle performance are encouraged to connect with Helix Advisory to learn more about their services. The company’s model blends people who know the work with tools that remove friction, positioning Helix as a practical partner for teams intent on improvement.
Frequently Asked Questions
What is Helix Advisory’s main goal?
Helix Advisory aims to modernize healthcare revenue cycle management by combining ethical business practices with the smart use of technology, so organizations can improve outcomes without compromising patient experience.
Who leads Helix Advisory?
The company is led by CEO Zack Higbie, alongside Chief Strategy Officer Ryan Huxtable, Director of Technology and Product Development Doug Dolph, and Founding Partner Elliot Cohn.
How does Helix Advisory use technology in its work?
Helix Advisory integrates Artificial Intelligence (AI) and Robotic Process Automation (RPA) to handle routine, rules?based tasks and surface insights, allowing teams to focus on exceptions, decisions, and higher?value work.
Which organizations does Helix Advisory serve?
Helix Advisory serves the healthcare sector, partnering with organizations that want to strengthen financial operations and optimize the end?to?end revenue cycle with tailored, practical solutions.
How can my organization engage with Helix Advisory?
You can reach out to discuss your revenue cycle goals and explore where Helix’s people?plus?technology approach may fit. The process typically starts with a conversation to understand your needs and map a path forward.
