Hawaii Water Service Manager Honored for Fire Response Efforts

Author: Olivia Taylor Updated: 09-10-2024 05:45 PM

Hawaii Water Service Manager Recognized for Outstanding Leadership

In a significant recognition of dedication and leadership, John (Kani) Kadowaki, the Maui Operations Manager at Hawaii Water Service, was awarded the prestigious Living Water Award by the National Association of Water Companies (NAWC) during their annual Water Summit. This honor came as a result of Kadowaki's exceptional efforts to maintain a continuous supply of water for communities during the catastrophic Lahaina wildfire last year.

Leadership Amid Crisis

Kadowaki's commitment to his community was evident as he led a small, yet devoted team of water system operators to ensure the essential provision of safe and reliable water during the wildfires. Despite his family facing challenges from the fire, Kadowaki's strong sense of duty motivated him to remain on the frontlines, guiding his team through unprecedented adversity.

Challenges Overcome

During this critical period, Hawaii Water encountered severe challenges. Team members were affected by the fire, leading to reduced manpower at a time when their efforts were crucial. Kadowaki spearheaded operations to provide a steady supply of water to firefighters battling the flames, local residents, and hotels sheltering tourists and displaced individuals. Remarkably, Hawaii Water remained the only provider in West Maui not to issue a boil water advisory or encounter water service outages, showcasing Kadowaki's effective crisis management.

The Impact of Resilience and Community Spirit

In the face of widespread power outages, communication breakdowns, and fuel shortages for generators, Kadowaki exhibited remarkable resilience. Supporting his team through extended hours and an exhausting workload, he prioritized community safety and well-being at every turn. His ability to maintain operational continuity was pivotal, with the water supply being crucial not only for fighting the fire but also for the community's everyday needs.

Words of Appreciation

Marty Kropelnicki, the Group Chairman and CEO, praised Kadowaki's dedication, stating, "The devastation and loss witnessed in the Lahaina Fire were truly unfathomable. Kani’s aloha for his community compelled him to lead his team and keep safe, clean water flowing to our customers." His acknowledgment highlights the strong commitment of the Hawaii Water team amidst adversity.

About California Water Service Group

California Water Service Group, which includes Hawaii Water Service as a subsidiary, operates as the largest regulated water utility in the western United States. It serves over 2.1 million people across multiple states by delivering high-quality water and wastewater services. The Group remains committed to enhancing the quality of life for customers and communities while investing in sustainable infrastructure and initiatives.

Core Values and Community Commitment

With a workforce exceeding 1,200 employees, the company is dedicated to strong core values that prioritize environmental stewardship, community care, and operational integrity. Its recognition as one of “America’s Most Responsible Companies” underscores its commitment to accountability and service, ensuring the welfare of its communities.

Frequently Asked Questions

Who is John Kadowaki?

John Kadowaki is the Maui Operations Manager for Hawaii Water Service, honored for his leadership during the Lahaina wildfire.

What was the Living Water Award?

This award is given by the NAWC to recognize outstanding leadership in the water industry, particularly in serving communities.

What challenges did Kadowaki face during the wildfire?

Kadowaki faced staffing shortages, communication issues, and operational hurdles due to the impacts of the wildfire on his team and resources.

How did Hawaii Water Service maintain operations during the crisis?

The team focused on collaboration and innovative solutions to ensure continuous water supply to essential services and the community.

What is California Water Service Group’s mission?

The Group aims to enhance customer quality of life while investing in sustainable infrastructure that supports community well-being and environmental responsibility.

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