GPS Sango Family Dentistry Addresses Recent Data Security Incident
GPS Sango Family Dentistry has reported a data security incident that may have exposed information belonging to both employees and patients. The team became aware of the breach through unusual activity that caused disruptions in their system access. Immediately, they took measures to secure their digital environment and initiated an investigation with cybersecurity experts to evaluate whether personal data had been accessed or acquired without authorization.
Details of the Incident
The investigation indicated that an unknown actor gained access to the Sango Family Dentistry network. The compromised data varies for individuals but may include names, Social Security numbers, driver's license numbers, dates of birth, medical information, treatment details, health insurance information, and billing data.
Security Measures Taken
Upon discovering the incident, Sango Family Dentistry promptly acted to secure its systems and protect personal information. They are committed to the privacy and security of data and are implementing additional safeguards to prevent future incidents.
Notification to Affected Individuals
Although Sango Family Dentistry has not found evidence of misuse of information, they sent notifications to potentially affected individuals that included information about the incident and recommended next steps. They also offered complimentary identity protection services through CyEx to all impacted individuals.
Support and Resources for Individuals
To assist those concerned about the incident, Sango Family Dentistry established a toll-free call center available Monday through Friday to provide answers and support at (857) 500-4313. Individuals can inquire about eligibility for identity protection services and receive further guidance.
What to Do Now
Sango Family Dentistry advises all individuals to regularly monitor their account statements for any suspicious activity. If any irregularities are noticed, they should be reported immediately to the financial institution involved and proper law enforcement authorities. Individuals are encouraged to notify the Attorney General or the Federal Trade Commission (FTC) if they encounter fraudulent activity.
Credit Report Monitoring
The practice recommends obtaining a free annual credit report to check for any unauthorized activity. There are several ways to access this report, including directly from national credit reporting agencies.
Recommendations for Protecting Personal Information
In light of the data incident, there are several steps that individuals are advised to take. First, consider placing a fraud alert on credit reports to warn creditors of potential fraudulent activity. This alert is free and can help protect against identity theft.
Complimentary Monitoring Services
GPS Sango Family Dentistry has partnered with CyEx to provide a year of complimentary monitoring services for affected patients. This includes comprehensive credit monitoring and additional services tailored to track personal health information.
Enrollment for Monitoring Services
To enroll in these monitoring services, patients must provide a unique Activation Code included in the notification letter and follow the specified activation process. It is crucial to enroll before the deadline to ensure eligibility for continued monitoring and protection.
Keeping Informed about Identity Theft
For ongoing protection against identity theft, people should utilize resources provided by organizations such as the Federal Trade Commission. This includes valuable information that guides individuals on how to shield their information properly.
Taking Further Actions
If a family member was involved in this incident, especially if they are deceased, it is recommended to notify the three major credit bureaus to flag their records. For minors or protected individuals, similar precautions should be taken to monitor their information for any unauthorized activity.
Frequently Asked Questions
What should I do if I suspect my information is compromised?
If you suspect that your personal information may have been compromised, report any suspicious activities to your bank and local authorities immediately.
How can I protect my identity after this incident?
Consider placing a fraud alert on your credit report and monitor your accounts closely for any unusual activities.
What services are being offered to those affected?
Complimentary credit and healthcare information monitoring services are being offered through CyEx for affected individuals.
How can I ensure my credit report is secure?
Regularly review your credit report and consider freezing your credit information with reporting agencies to prevent unauthorized access.
Who can I contact for assistance?
If you have questions or require assistance, please contact the toll-free call center for support. They are available to answer and address any concerns related to this incident.
