Get Well Secures FedRAMP Authorization to Enhance Patient Care
Get Well’s digital patient engagement platform is now available via AWS GovCloud. This advancement enables federal organizations to improve their patient outreach throughout the entire healthcare journey. It’s a vital move that empowers these agencies to tailor their interactions with patients at every step of their care.
Increasing Access with FedRAMP
Recently, Get Well revealed that its cross-continuum digital patient engagement platform received Federal Risk and Authorization Management Program (FedRAMP) Authority to Operate (ATO) at the Moderate security impact level. This important milestone allows government agencies to efficiently take advantage of their services, simplifying the contracting process, cutting onboarding costs, and speeding up timelines for implementation.
Effects on Healthcare Agencies
Michael O'Neil, the founder and CEO of Get Well, emphasized the growing efforts from organizations such as the Defense Health Agency and Veterans Health Administration to push forward digital transformation initiatives. These initiatives aim at providing comprehensive and personalized care for beneficiaries. Notably, Get Well’s platform has led to significant improvements, including a 45% increase in patient experience scores and marked decreases in rates of hospital-acquired infections and average stays in VA hospitals nationwide.
Advanced Patient Engagement Options
By earning FedRAMP certification, Get Well strengthens its capability to serve over 70 Veterans Affairs Medical Centers. This enables even more facilities and federal agencies to access integrated services with a smooth onboarding process. With Get Well Anywhere - Federal, hosted in a secure AWS GovCloud environment, these agencies can interact with patients effectively while ensuring the safe exchange of sensitive information.
Supporting Veterans and Their Families
This platform delivers a complete digital health experience for veterans, active-duty military personnel, and their families, ensuring they receive personalized care catered to their individual needs. It’s designed for engaging patients across different settings and stages of care, from hospitals to outpatient scenarios. Integrated with Oracle and VistA/CPRS, Get Well’s system enhances continuity of care and boosts patient engagement.
Transforming Inpatient Care
In hospitals, the Get Well Anywhere - Federal platform allows patients and their families to utilize personal mobile devices for services that used to be limited to bedside TVs. These services include educational materials, meal ordering, service requests, and entertainment options. Healthcare teams benefit from the platform’s integration with web-connected devices, which streamlines patient education and documentation processes.
Improving Patient Monitoring Beyond the Hospital
The platform also includes GetWell Loop, a digital care plan tool designed to keep patients engaged outside of hospital settings. This module aids in providing automated patient education and monitoring via virtual check-ins, enhancing the patient experience before procedures and during post-discharge recovery.
About Get Well
Now part of SAIGroup, Get Well is leading the way in redefining digital patient engagement, empowering individuals to take charge of their healthcare experiences both inside and out of hospital settings. The organization merges advanced AI with compassionate care practices, aiming to enhance patient loyalty and outcomes while lowering care costs. Each year, Get Well supports over ten million patients across more than 1,000 healthcare facilities, using comprehensive data analysis to improve experiences for both patients and clinicians.
To learn more about Get Well, visit their official channels.
Frequently Asked Questions
What is FedRAMP authorization?
FedRAMP authorization is a government-wide initiative that guarantees standardized security assessments for cloud products, enabling federal agencies to safely use cloud services.
How does Get Well's platform enhance patient care?
Get Well's platform customizes healthcare experiences, boosting patient engagement scores while shortening hospital stays, thus providing tailored solutions for both patients and healthcare providers.
What advantages does Get Well Anywhere - Federal offer?
The platform allows federal agencies to securely utilize advanced patient engagement solutions, improving communication and personalized care for veterans and military personnel.
Can individual patients access the platform?
Yes, patients can use their personal mobile devices to access many services, giving them more control over their healthcare experience.
What range of services does Get Well provide?
Get Well offers extensive digital patient engagement solutions across various healthcare environments, aiming to improve patient outcomes by ensuring consistent interaction throughout their healthcare journeys.
