Five Financial Institutions Shine in WebAwards
Hocking Valley Bank, Armed Forces Bank, Mid American Credit Union, Shore United Bank, and Freedom First Credit Union have made significant strides in enhancing digital banking experiences for their accountholders. These advancements, powered by Jack Henry's innovative technology, have garnered recognition and several awards this year.
Jack Henry Technology Powers Award-Winning Websites
Jack Henry™ (Nasdaq: JKHY) proudly announces that five of its partner financial institutions have won prestigious WebAwards for their outstanding websites. Hocking Valley Bank clinched the award for Best Bank Website, marking a remarkable achievement as it is the fifth consecutive year a Jack Henry client has won in this esteemed category.
A Showcase of Excellence
In addition to Hocking Valley's triumph, Armed Forces Bank and Mid American Credit Union received Outstanding Website awards. Shore United Bank was recognized with the Bank Standard of Excellence, while Freedom First Credit Union earned the Credit Union Standard of Excellence. This recognition showcases the innovative approaches these banks and credit unions are taking to improve customer service and digital engagement.
Impact on Hocking Valley Bank's Digital Experience
The award-winning website from Hocking Valley Bank has significantly improved customer interaction. Notably, the bank experienced a 19% rise in first-time site visitors, while online banking transactions surged by 30%. These increases point towards a successful implementation of digital strategies that foster growth, resulting in a commendable $20 million year-over-year growth in loans.
Insights from the Leadership
Hocking Valley Bank's President & CEO, Tammy Bobo, shared insights on collaborating with Jack Henry. "After completing our rebranding project, the partnership with Jack Henry enabled us to create a website that reflects our identity and supports a modern digital banking platform. The creative team exceeded our expectations, aligning with our vision that banking should be welcoming and approachable," she expressed. The collaborative effort has indeed proven successful, culminating in this award.
The Importance of WebAwards
The Web Marketing Association's WebAwards program, now in its 18th year, serves as the longest-running annual competition dedicated to website excellence. Industry experts from various sectors evaluate and score sites across 88 industries using criteria such as design, innovation, content quality, interactivity, and overall usability.
About Jack Henry & Associates, Inc.
Jack Henry™ (Nasdaq: JKHY), an established financial technology leader, focuses on enhancing the relationships between financial institutions and their clientele. As a member of the S&P 500, Jack Henry emphasizes collaboration and user-centric service, offering banks and credit unions an extensive array of technological solutions. Their mission aligns with providing innovative, insight-driven solutions that enable financial institutions to compete effectively and cater to the evolving needs of their customers. Offering support to approximately 7,500 clients, Jack Henry continues to drive transformation in the financial sector.
Frequently Asked Questions
What are the WebAwards?
The WebAwards recognize excellence in web design and development, evaluating websites across various industries to set industry standards.
Which financial institutions won WebAwards?
Hocking Valley Bank, Armed Forces Bank, Mid American Credit Union, Shore United Bank, and Freedom First Credit Union received awards for their exceptional website design and functionality.
What role does Jack Henry play for these institutions?
Jack Henry provides technology and design services that empower financial institutions to create modern, user-friendly websites and digital experiences for their customers.
How did Hocking Valley Bank's website impact its services?
The new website led to increased traffic and online banking transactions, contributing to significant growth in loans and overall customer engagement.
What is Jack Henry's mission in the financial technology sector?
Jack Henry aims to enhance connections between financial institutions and their clients by providing innovative technology solutions that meet evolving customer needs.
