FirstEnergy's Winter Preparations Ensure Reliable Power Supply

FirstEnergy's Commitment to Reliable Electricity During Winter

FirstEnergy Pennsylvania Electric Company (FE PA), a proud subsidiary of FirstEnergy Corp. (NYSE: FE), has stepped up its efforts to maintain a seamless electricity supply throughout the chilly winter months. This proactive approach involves an extensive range of equipment inspections and maintenance strategies aimed at ensuring customer safety and comfort. With the winter fast approaching, these crucial preparations are not just about maintaining power; they are about providing peace of mind for customers when they need electricity the most.

Essential Equipment Inspections

To keep the lights on, FirstEnergy conducts thorough checks and maintenance routines on critical infrastructure. Weather and temperature fluctuations can pose significant challenges for electric distribution and transmission systems, and at FirstEnergy, great care is taken to mitigate these risks. Substation electricians utilize advanced thermovision cameras to inspect vital components of the power system. This technology allows workers to identify potential issues that traditional visual inspections might miss, such as loose connections or corrosion that could lead to outages.

Thermovision Inspections

By capturing infrared images, thermovision technology displays heat variations across equipment surfaces. Bright colors indicate potential problems requiring immediate attention, prompting staff to make necessary repairs preemptively. This ensures that customers remain warm and protected when they need it most.

Winterizing climate-controlled buildings within larger substations is also an essential part of FirstEnergy's preparation strategy. These control houses not only require heating systems to function properly but also need battery backup systems verified and operational to withstand harsh winter environments.

Helicopter and Ground Inspections

In addition to ground inspections, FirstEnergy utilizes aerial methodologies to enhance maintenance efforts. Helicopter inspections cover more than 5,500 miles of transmission lines, searching for damage that is difficult to spot from the ground. These flights are instrumental in identifying broken hardware or damaged wiring, allowing the company to timely address reliability concerns before they affect service.

Tree Management for Winter Safety

Throughout the year, tree trimming is performed to maintain proper clearances around electrical lines. This practice serves as a preventative measure against outages that events like ice storms may cause. The weight of heavy, wet snow can lead to branches falling on power lines, which is why FirstEnergy’s tree contractors have been active in trimming along approximately 9,900 miles of power lines to minimize potential service interruptions.

Vehicle Readiness and Personal Safety Initiatives

FirstEnergy also prioritizes the safety and readiness of its field personnel. Every winter, bucket trucks and emergency response vehicles undergo rigorous inspections to ensure they are equipped to handle freezing temperatures. Special attention is given to tire conditions and air brake functionality to prevent issues during operations. Snow removal equipment is systematically assessed to ensure accessibility to substations and safe working environments.

Before severe weather strikes, FirstEnergy holds annual tabletop storm drills tailored for employees tasked with storm restoration. These exercises are designed to enhance readiness and efficiency regarding restoration processes and equip staff with critical storm-management tools.

Winter Energy Saving Tips for Customers

As temperatures drop, so do the associated seasonal heating costs. FirstEnergy provides valuable energy-saving tips to help customers manage their electric bills. Simple actions can lead to significant savings:

• Seal leaks around windows and doors to retain heat.
• Close the fireplace damper when not in use.
• Draw drapes closed at night and open them during sunny days.
• Check and replace clogged furnace filters for optimal airflow.
• Enhance insulation if it’s less than six inches thick.
• Explore available payment arrangements and assistance programs if facing difficulties with bills.

Engagement and Support Channels

FirstEnergy encourages customers to visit its online resources for assistance. A dedicated online platform allows customers to stay informed on weather tips and restoration updates during outages. By fostering communication channels, FirstEnergy ensures that customers feel supported and informed year-round.

Frequently Asked Questions

1. What steps is FirstEnergy taking for winter power reliability?

FirstEnergy is conducting extensive equipment inspections, employing thermovision technology, and performing tree trimming to ensure safety and reliability during winter.

2. How can customers prepare for winter weather?

Customers can seal leaks, optimize heating systems, and utilize provided energy-saving tips to manage their electricity bills effectively.

3. Are there assistance programs for customers struggling with bills?

Yes, FirstEnergy offers various payment arrangements and assistance programs for customers in need.

4. What technologies does FirstEnergy use for inspections?

Advanced technologies, including thermovision cameras and helicopter inspections, are employed to ensure thorough evaluations of equipment and infrastructure.

5. How can I contact FirstEnergy for support?

Customers can visit FirstEnergy's website for contact information and access their 24/7 Power Center for updates and assistance.

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