FirstEnergy Commended Among America’s Top Companies
FirstEnergy Corp. (NYSE: FE) has recently garnered prestigious accolades from Forbes, making its mark on two significant lists: America's Most Trusted Companies and America's Best Companies for 2026. These recognitions underscore FirstEnergy's unwavering dedication to operational excellence, exceptional customer service, and fostering a positive organizational culture.
Insight from Leadership
Brian X. Tierney, the President and CEO of FirstEnergy, emphasized the importance of these awards, stating, "Recognition from Forbes highlights the importance of our ongoing efforts to strengthen our company for our employees, customers, and the communities we serve. We remain committed to building trust through our investments in reliability and supporting initiatives that positively impact daily lives. This acknowledgment serves as motivation for continuous improvement in our services to everyone who relies on FirstEnergy."
How Forbes Ranks Top Companies
Forbes' assessment of America’s Most Trusted Companies identifies businesses that the public perceives as honest, reliable, and ethical. This evaluation is based on an independent survey where U.S. residents rank companies they are familiar with, focusing on attributes like transparency and ethical conduct. Only publicly traded companies in the U.S. with over 1,000 employees qualify. From a pool of 2,000 eligible businesses, the top 300 are determined based on trust ratings from employees, customers, and investors.
A Closer Look at America's Best Companies
The America’s Best Companies list, curated by Forbes, focuses on organizations that excel not only in employee satisfaction but also in customer experience and financial health. Collaborating with research partners, Forbes evaluates thousands of companies using a comprehensive set of over 60 criteria across 11 categories. Subsequently, the top 500 organizations are recognized for their consistent delivery of value and a stellar reputation.
Investing in Infrastructure and Community Development
FirstEnergy's accolades coincide with a year marked by significant advancements and investments in both its electric infrastructure and the communities it serves. In the current year, the company has allocated $5.5 million for modernizing its power grid, aiming to enhance reliability and minimize outages. These initiatives are part of Energize365, a massive $28 billion investment program set to unfold through 2029.
Additionally, the FirstEnergy Foundation has generously donated over $5.5 million to support local programs within the company’s service areas. This investment highlights FirstEnergy's commitment to not only strengthening its infrastructure but also improving the quality of life for its customers and communities. Furthermore, in the past two years, FirstEnergy employees have dedicated over 40,000 hours of volunteer work, collaborating with local organizations to provide essential services such as food and shelter to community members in need.
About FirstEnergy
FirstEnergy Corp. prides itself on its values of integrity, safety, reliability, and operational excellence. The company operates one of the nation’s largest investor-owned electric systems, providing electricity to more than six million customers across several states. Its transmission subsidiaries manage approximately 24,000 miles of transmission lines that seamlessly connect the Midwest and Mid-Atlantic regions. For more information, follow FirstEnergy online and stay connected on social media.
Frequently Asked Questions
What recognition did FirstEnergy recently receive?
FirstEnergy was recognized by Forbes as one of America's Most Trusted Companies and America's Best Companies for 2026.
What are the criteria for Forbes' Most Trusted Companies list?
Companies are evaluated based on honesty, reliability, and ethical practices as perceived by the public, determined through an independent survey.
How much is FirstEnergy investing in its power grid?
This year, FirstEnergy plans to invest $5.5 million to modernize its power grid, enhancing reliability and reducing outages.
What initiatives does FirstEnergy support in the community?
The FirstEnergy Foundation has contributed over $5.5 million to support local programs and initiatives, improving the quality of life in its service areas.
How many customers does FirstEnergy serve?
FirstEnergy serves more than six million customers across Ohio, Pennsylvania, New Jersey, West Virginia, Maryland, and New York.