Findhelp's Innovative Partnership for Health Services
Findhelp, known for its commitment to strengthening the U.S. safety net, has established a significant partnership with the New Mexico Health Care Authority (HCA) to deploy a groundbreaking Closed-Loop Referral System (CLRS). This initiative is designed to improve coordination among organizations by facilitating electronic referrals, ultimately addressing the social determinants of health (SDoH) impacting New Mexicans in need.
Enhancing Access to Social Care Services
The CLRS will leverage Findhelp's extensive social care network, incorporating countless community and nonprofit organizations. The aim is to provide New Mexicans with streamlined access to essential health-related services addressing issues such as food insecurity, housing, education, and more—critical factors influencing overall health.
Community Impact and Support
Erine Gray, the Founder and CEO of Findhelp, expressed enthusiasm for collaborating with the HCA and local organizations. He acknowledged their ongoing efforts to connect individuals with resources that tackle SDoH. Gray mentioned, "Together, we will build on these successes to ensure that all New Mexicans can access social care services compassionately and efficiently at their time of need."
The Role of New Mexico Health Care Authority
The New Mexico Health Care Authority is a newly formed agency established through the merging of various state services focusing on Medicaid and additional safety-net programs. This partnership with Findhelp aligns with HCA's objectives of utilizing innovative technology and data-driven approaches to enhance access to vital services for the community.
Commitment to Thriving Communities
Kari Armijo, Secretary of the New Mexico Health Care Authority, remarked on the agency's commitment to improving access to essential services. She noted, "This initiative is a vital step in connecting communities to essential resources like housing, food, education, and more." A pivotal focus of the CLRS is to ensure that residents can effortlessly find the support necessary to thrive.
Utilizing Data for Enhanced Service Delivery
Findhelp's advanced analytics and reporting capabilities will profoundly impact state agencies' service delivery. By understanding community needs and tracking service utilization over time, these agencies can efficiently expand programs and provide better support to their populations.
Importance of Addressing Social Needs
The New Mexico Medicaid Director, Dana Flannery, highlighted the importance of addressing health-related social needs, which significantly affect overall health. She emphasized the crucial role of the social care referral tool in coordinating person-centered health services and improving desired outcomes for individuals.
Building Trust within the Community
Findhelp has earned the trust of New Mexicans, with nearly 250,000 users conducting approximately 736,000 searches for social services on its platform. The organization collaborates with over 3,172 programs statewide, reflecting its commitment to linking people with the services they require. Recognized for its ability to integrate effectively and incentivize community-based organizations, Findhelp has consistently been acknowledged as a leading SDoH network.
About Findhelp
Founded in 2010, Findhelp is dedicated to building healthier communities. The organization's mission revolves around connecting individuals in need with programs that serve them with dignity and ease. Their platform empowers community organizations, governments, and businesses to manage and coordinate care seamlessly, addressing the full spectrum of social needs.
About the New Mexico Health Care Authority
The New Mexico Health Care Authority is committed to leveraging partnerships and data analytics to create innovative healthcare policies and models that serve the state's residents. Their focus is on ensuring accessible, high-quality health care and safety-net services for all New Mexicans.
Frequently Asked Questions
What is the purpose of the partnership between Findhelp and the New Mexico Health Care Authority?
The partnership aims to deploy a closed-loop referral system that improves coordination among organizations to address the social determinants of health for New Mexicans.
How does Findhelp enhance access to social services?
Findhelp provides a comprehensive platform connecting users with a network of community and nonprofit organizations to address issues like food insecurity, housing, and education.
What role does data analytics play in this initiative?
Data analytics enables state agencies to better understand community needs, improving service delivery and ensuring efficient program expansion.
How has Findhelp been recognized in the community?
Findhelp has gained the trust of nearly 250,000 users in New Mexico, conducting numerous searches for social services and has been recognized for its integration capabilities.
When was the New Mexico Health Care Authority established?
The New Mexico Health Care Authority was formed by merging several key state services focused on healthcare and safety-net programs.
