Evernex Opens New Headquarters and Technology Center in North America
Strategic investment strengthens North American operations, accelerates service delivery, and anchors sustainable IT infrastructure lifecycle capabilities in the U.S.
Evernex, a prominent leader in third-party maintenance (TPM) and sustainable IT lifecycle services, has officially inaugurated its brand-new North American headquarters and technology center in Alpharetta. This facility represents a significant milestone in the company's strategy, demonstrating Evernex’s commitment to expanding its operations within the U.S. The establishment not only amplifies their operational capacity but also underlines their dedication to sustainability and local investment.
Enhancing Operational Capacity and Services
The Evernex Technology Center will be a central hub for logistics, engineering, testing, and IT asset disposition (ITAD) across North America. By integrating the capabilities from recent strategic acquisitions, this center is set to align with Evernex’s global operational standards, providing efficient service delivery.
Strategic Importance of the Location
Stan H. Pilot, President, and CEO of Evernex, emphasized that this new headquarters signifies more than just physical expansion; it embodies a long-term dedication to the U.S. market. He explained that the Atlanta area has the necessary talent, infrastructure, and ecosystem crucial for supporting their growing enterprise clientele. This new location enhances their ability to provide quicker, more reliable IT services throughout North America.
Expansions in Capacity and Services
The technology center in Alpharetta marks a notable progression in Evernex's operational reach within the U.S.:
- Approximately threefold increased spare parts capacity, allowing for faster service level agreements (SLAs) and improved continuity for clients.
- Enhanced testing, refurbishment, and secure storage capabilities supporting critical IT environments.
- A fortified supply chain hub for North America that enables same-day shipping and regional support for Latin American operations.
This facility also stands as a Center of Excellence, focusing on engineering training, certification, and sharing operational best practices, which reflects Evernex's deep investment in service quality and technical expertise.
Transforming North American Operations
Manivong Khammao, Chief Operating Officer at Evernex, highlighted that the new Technology Center will fundamentally alter Evernex’s operations in the North American market. By localizing services such as refurbishment and testing, the company aims to elevate operational performance and significantly reduce environmental impact due to minimized transport needs throughout the IT lifecycle.
Commitment to Sustainable Practices
The Technology Center is designed to support a circular IT model, incorporating refurbishment, IT asset disposition, and recycling directly into everyday operations. By prolonging the life of enterprise hardware, Evernex enables customers to better manage costs while also lessening their environmental footprint. Grant Patten, heading U.S. operations at Evernex, stated that their sustainability approach is built on tangible execution rather than mere aspirations.
Long-Term Partnership with Alpharetta
Evernex chose Alpharetta not only for its robust technology ecosystem and skilled workforce but also for its favorable business environment. The headquarters will host essential U.S. corporate functions, strengthening Evernex's position as a key employer and community partner.
About Evernex
Evernex is a global player in third-party maintenance (TPM) and IT lifecycle services, focusing on supporting enterprise data center infrastructures. By assisting organizations in extending the life of their IT hardware, Evernex aims to reduce system failures and keep vital equipment functioning even beyond the original manufacturer’s support period. With operations across more than 165 countries, Evernex manages over 500,000 IT systems and maintains nearly one million spare parts at more than 340 locations worldwide. This expansive network ensures that they can deliver quick response times and maintain high SLA performance, making Evernex an invaluable partner for IT departments across various sectors.
Frequently Asked Questions
What is the purpose of Evernex's new headquarters?
The new headquarters serves to enhance operational capacity, reinforce local investment and support sustainable IT lifecycle capabilities.
Why was Alpharetta chosen for the new technology center?
Alpharetta offers a strong technology ecosystem, skilled talent, and a business-friendly environment, suitable for Evernex’s long-term goals.
How does the technology center contribute to sustainability?
It focuses on a circular IT model, which includes refurbishment and recycling to prolong the life of IT hardware and minimize environmental impacts.
What are the key features of the Alpharetta technology center?
The center features enhanced spare parts capacity, testing, refurbishment, and a North American supply chain hub for efficiency and service speed.
What are Evernex's core services?
Evernex specializes in third-party maintenance and IT lifecycle services, optimizing costs, improving ROI, and providing support for critical equipment.
