Erin Hosler Takes the Helm as Director of Residential Hospitality
FirstService Residential, a leader in residential property management, has welcomed Erin Hosler as the new Director of Residential Hospitality within its New Development Group. Known for her extensive expertise in luxury hospitality, Hosler brings over 30 years of experience, marking a significant enhancement in the service standards of residential properties.
Transforming the Resident Experience
In her new role, Hosler will focus on developing tailored training programs that aim to enhance the resident experience. This initiative prioritizes a culture of continuous improvement among building staff and management teams, ensuring each resident feels valued. "We take the resident experience seriously. It's at the heart of everything we do," said Marc Kotler, president of FirstService Residential New York, highlighting the importance of hospitality in property management.
Elevating Service Standards
Erin aims to create a unique and luxurious living environment by instilling a sense of home in the properties under her direction. Her mission is to develop consistent training that reflects the organization's commitment to excellence, showcasing her philosophy that true hospitality can transform spaces into homes. Through her leadership, residents can anticipate a more enriching living experience.
Expertise from the Luxury Sector
Before her appointment, Hosler played pivotal roles in training and development for prestigious brands, including Ritz-Carlton and SoHo House. Her success at these world-renowned establishments is a testament to her capability in elevating service quality and operational efficiency. She believes that exquisite hospitality can foster memorable moments for residents, setting FirstService Residential apart in the industry.
A Vision for Continuous Improvement
"I'm excited to join FirstService and bring that philosophy to life across our portfolio," Hosler stated. Her commitment aligns with the company's mission to enhance the value of properties while improving residents' lives. By fostering an environment where service is paramount, Hosler's initiatives are set to make a lasting impact across communities.
About FirstService Residential
FirstService Residential stands out by simplifying property management through a service-oriented approach. By partnering with boards, owners, and developers, the organization enhances property values and improves residents' quality of life.
With a focus on personalized care, the company provides 24/7 support, tailored lifestyle programs, and cutting-edge technology designed for specific community needs. This strategic approach allows FirstService to not only meet, but exceed client expectations, thus retaining a prominent position in the market.
Furthermore, FirstService Residential is a subsidiary of FirstService Corporation, a major player in North America, providing essential property services across a range of residential and commercial clients. Their comprehensive and effective service model makes them a trusted choice for property management.
Media Contact:
Sebastian Morris,
12123249791
Frequently Asked Questions
What is Erin Hosler's new position?
Erin Hosler has been appointed as the Director of Residential Hospitality at FirstService Residential.
What experience does Erin Hosler bring to her new role?
She has over three decades of experience in luxury hospitality, improving service standards and training staff.
What is the focus of Hosler's initiatives?
Her initiatives will focus on enhancing resident experiences through tailored training programs for staff.
How does FirstService Residential approach property management?
FirstService Residential emphasizes a service-first philosophy to improve property values and resident satisfaction.
Who owns FirstService Residential?
FirstService Residential is a subsidiary of FirstService Corporation, which operates across North America.
