Epson Enhances TrueOrder Kitchen Display System for Restaurants
New KDS Features Include Order-Type Management and Enhanced Customization
As more restaurants adopt digital systems to enhance operational efficiency, Epson has introduced a significant upgrade to its TrueOrder KDS software. This latest version incorporates advanced features tailored to empower restaurant management, ensuring a streamlined workflow across different order types.
Innovative Features of TrueOrder KDS
The newly updated TrueOrder KDS software brings a host of features aimed at improving the restaurant experience. Among the most notable enhancements are advanced order type filtering and enhanced customization options for labels.
Advanced Order Filtering
The advanced order filtering capabilities allow restaurants to effectively manage various order types such as dine-in, to-go, delivery, and catering. This organization ensures that all staff can access the information they need to process orders efficiently, reducing the potential for errors and improving customer satisfaction.
Enhanced Customization for Labels
With this release, restaurants can utilize advanced customization for bump-and-print layouts that are crucial for identifying items in different packaging like bags, boxes, and cups. In addition, the new automated QR code generator simplifies the process of creating codes that can be scanned by customers and delivery personnel, further enhancing communication and efficiency.
Feedback From Real Users
One satisfied user of TrueOrder KDS is Pizza Nova, a popular chain of family-run pizzerias with numerous locations. Danielle Elias, the VP of Business Operations at Pizza Nova, expressed her enthusiasm, stating, "The new order filtering and print layout customization features have unlocked substantial efficiency gains for us. The Epson team has been highly responsive and supportive throughout this process, and we are excited to expand the use of TrueOrder KDS across our locations." This highlights the positive impact that Epson's updates are having on restaurant operations.
Benefits of the New Update
The enhancements offered by TrueOrder KDS empower restaurants to operate more smoothly, allowing them to cater to various order types while enhancing staff communication and boosting customer service. Tessa Kohl, product manager at Epson America, Inc., commented on the significance of these updates: “This latest release gives restaurants greater control and efficiency, helping them streamline operations across multiple order types and locations.”
Availability Information
The October 2025 release introduces TrueOrder KDS version 3.40 and the TrueOrder KDS Configurator version 5.5.1. Restaurants currently using the earlier versions should connect with their Epson representative to explore the benefits of upgrading. This proactive step can lead to improved operational efficiency and better service quality.
About Epson
Epson is recognized as a global technology leader, focusing on innovative and efficient solutions that enhance quality of life and contribute to sustainability. The company's commitment to addressing societal challenges drives its advancements across various sectors, including home and office printing, commercial applications, and industrial production. Epson aspires to achieve carbon negativity and reduce reliance on exhaustible resources by 2050.
Headquartered in Japan under Seiko Epson Corporation, Epson boasts impressive annual sales exceeding JPY 1 trillion, reflecting its strong market presence. The company is dedicated to creating impactful technologies that significantly improve efficiencies for businesses worldwide.
Frequently Asked Questions
What is the TrueOrder KDS?
The TrueOrder KDS is a kitchen display system designed to streamline restaurant order management and enhance operational efficiency.
What new features have been added to TrueOrder KDS?
The latest version includes advanced order filtering and enhanced label customization, catering to various order types.
How can restaurants benefit from the new KDS updates?
The updates help improve order management, staff communication, and efficiency across different restaurant locations.
Who can upgrade to the new TrueOrder KDS version?
Existing customers using earlier versions can upgrade by contacting their Epson representative.
What are Epson's long-term environmental goals?
Epson aims to become carbon negative and reduce reliance on non-renewable resources by the year 2050.
