Windstar Cruises Partners with WMS for Enhanced Connectivity
Windstar Cruises is taking a remarkable step in improving the onboard experience for its guests by partnering with WMS, the leading global provider of cruise wireless connectivity. This partnership aims to enable seamless connectivity for passengers aboard the new Star Seeker, which is set to launch in the near future. With the advent of Cellular at Sea service, Windstar is poised to enhance the communication and connectivity experience for travelers.
Introducing the Cellular at Sea Service
Brent Horwitz, Chief Customer Engagement Officer at WMS, expressed pride in delivering exceptional wireless connectivity to Windstar Cruises. He emphasized their common goal: to innovate within the cruise industry. The Cellular at Sea service presented by WMS allows guests to stay in contact through calls and texting while enjoying various Internet applications. Whether it’s sending emails or securely managing banking transactions, this service ensures travelers remain connected amidst the beauty of the open sea.
Guest Experience Enhanced
Lieven Van Daele, Director of Guest Experiences at Windstar Cruises, highlighted the convenience of this new service. He noted, "Cellular at Sea offers an alternative option for guests to stay connected, in addition to the existing onboard Wi-Fi Internet. This service ensures that guests can maintain their connectivity throughout their voyage, providing convenience and flexibility for all their communication needs." The introduction of Cellular at Sea across Windstar's fleet emphasizes their commitment to enhance guest satisfaction.
A History of Innovation
WMS boasts an impressive history in cruise ship wireless networking, having launched the first cruise ship communications network over two decades ago. Their continued dedication to quality is evident, as they have been the forerunners in offering cutting-edge wireless technologies, including the latest 5G connectivity at sea. As pioneers in integrating low Earth orbit satellite technology, including advancements from Starlink, WMS has positioned itself as a leader in cruise communications.
Strategic Partnerships for Connectivity
WMS collaborates with over 400 global roaming partners, ensuring unparalleled connectivity not just at sea but also on land. With a strong commitment to delivering high-quality, reliable wireless networks, they maintain credibility and trust in the cruise industry. Their partnership with Windstar Cruises is not simply a service contract but a strategic alliance focused on enhancing passenger experiences through innovative technology.
The Future of Windstar Cruises Fleet
Windstar Cruises is renowned for its small-ship cruising experience that combines relaxed luxury with an authentic connection to enchanting destinations. Over the years, Windstar has evolved from its roots of sailing yachts to an impressive fleet including various suite yachts. With the upcoming launches of new yachts like Star Seeker and Star Explorer, which are expected to enhance their fleet’s offerings, the company aims to redefine cruise travel for its guests. The Star Seeker, debuting shortly, is an exciting addition that promises sophisticated travel for 150-350 guests, with an emphasis on immersive cultural experiences worldwide.
Commitment to Guest Satisfaction
Windstar is dedicated to creating unforgettable journeys for its passengers, sailing to more than 330 picturesque ports globally. Their year-round operations in the Mediterranean and Tahiti offer distinctive seasonal experiences, demonstrating their commitment to customer satisfaction. All Windstar voyages emphasize comfort, service, and the unique Windstar style aiming to enrich travelers’ journeys.
Contact Information
If you have inquiries regarding this partnership or the upcoming Star Seeker, please reach out to Anna Pool at WMS. She can be reached at +1-317-220-0442 or through WMS's PR email. As advancements in onboard connectivity continue to evolve, Windstar Cruises and WMS's collaboration is an exciting development within the cruise industry.
Frequently Asked Questions
What is Cellular at Sea?
Cellular at Sea is a service offered by WMS that provides connectivity for calls, texts, and Internet applications while aboard cruise ships.
Why is WMS chosen for Windstar Cruises?
WMS is recognized for its expertise in cruise wireless connectivity, having pioneered several communication technologies at sea.
How will the Star Seeker improve guest connections?
The Star Seeker will feature WMS’s Cellular at Sea service, ensuring passengers have constant communication abilities throughout their journey.
What types of activities are supported by this service?
The service supports calls, texting, email, and secure online activities, making it easier for guests to stay connected for both personal and business purposes.
When is the Star Seeker launching?
The Star Seeker is set to launch in December, expanding Windstar's fleet and enhancing guest experiences on board.
