Raising the Bar on Client Engagement at First National Bank
In a financial world that moves quickly, it takes more than good intent to keep bankers and clients aligned. It takes tools that help teams work together and act on what customers need. Q2 Holdings, Inc. (NYSE: QTWO), a company focused on digital transformation in financial services, is bringing that focus to banks with solutions built for real-world use.
Stronger Collaboration, Stronger Client Relationships
First National Bank of Omaha (FNBO) recently deepened its partnership with Q2, and the results show up in day-to-day work: clearer communication, faster responses, and a tighter connection with clients. The bank set out to strengthen its services and deepen relationships, and Q2’s Premium Treasury Pricing has helped accelerate that plan. With it, FNBO is managing deposits more precisely and smoothing out workflows so teams spend less time wrestling with process and more time serving customers.
Built on a Long Track Record
Founded in 1857, First National Bank of Omaha manages roughly $31 billion in assets and serves customers across multiple states. Its offerings span community banking, agribusiness, and specialty banking. By deploying Q2’s technology, FNBO has attracted new deposits and simplified internal processes, which has made cross-team collaboration more natural and more consistent.
Putting Clients at the Center
Andy Max, FNBO’s Senior Director of Data Enablement, put it plainly: “Q2 Premium Treasury Pricing has fundamentally changed FNBO’s operations. It allows us to consolidate and appreciate all of our clients' business in one cohesive offering.” With that orientation toward the customer, teams are reclaiming time and coordinating more easily across departments to present one clear, cohesive experience.
Equipping Teams with Clear Insight
Q2’s Premium Treasury Pricing works within the Q2 PrecisionLender solution, so bankers and treasury officers share one source of truth about each relationship. Having that data and insight in one place helps teams shape deals that meet customer needs and protect margins. The outcome is practical: conversations move faster, proposals come together with fewer handoffs, and service feels more consistent from one interaction to the next.
One View, Many Services
FNBO’s approach underscores how important commercial relationships are to a bank’s health. Q2’s Chief Product Officer, Katharine Briggs, notes that adding Q2 Premium Treasury Pricing supports Q2’s broader goal: a cohesive view that brings loans, deposits, and treasury services together. When everything lines up in a single view, coordination improves across service lines—good for the bank, and good for customers who expect straightforward answers without the runaround.
See the Customer Journey
Innovation is only as valuable as the outcomes it creates. In FNBO’s case, its partnership with Q2 is translating into stronger engagement and tangible results. If you want to see how the pieces fit, you can explore FNBO’s customer journey through multimedia resources from Q2. It’s a clear look at how the bank is building stronger relationships while delivering service that’s timely, relevant, and easy to navigate.
About Q2 Holdings, Inc.
Q2 Holdings, Inc. provides digital transformation solutions purpose-built for financial services. Serving banks, fintechs, and alternative finance providers worldwide, Q2 helps these institutions engage customers with data-informed, digital experiences that support growth and consistency.
About FNBO
First National Bank of Omaha, part of First National of Nebraska, Inc., is one of the largest privately held banks in the United States. For more than 165 years, it has delivered a broad range of banking services and maintained a strong presence across several states—rooted in community banking and a commitment to service.
Frequently Asked Questions
1. What is Q2 Premium Treasury Pricing, and how is FNBO using it?
It’s a Q2 solution that helps FNBO bring treasury pricing into a single, cohesive offering. FNBO uses it to strengthen client relationships and improve collaboration across teams.
2. Which FNBO teams benefit from the integration with Q2 PrecisionLender?
Bankers and treasury officers share the same relationship insights, so both groups can align on deals, pricing, and service without working from separate playbooks.
3. How does having a single view of loans, deposits, and treasury services help?
With one view, teams coordinate faster and present clear options to clients. That means simpler conversations, fewer handoffs, and proposals that reflect the full relationship.
4. What operational improvements has FNBO seen from the partnership?
FNBO reports better time management, smoother internal workflows, and stronger collaboration—along with the ability to attract new deposits.
5. Where can I learn more about FNBO’s journey with Q2?
You can explore multimedia resources from Q2 that walk through FNBO’s customer journey and the results of this partnership.
