The Significance of PCS Season for Military Families
From May to September, military installations throughout the country see a flurry of activity as families move into new communities. This busy period, known as Permanent Change of Station (PCS) season, is when many military families relocate. For Corvias Property Management, this isn't just a hectic time; it's a vital opportunity to connect with families starting this new chapter in their lives.
The Role of Corvias Property Management
Denise Hauck, the senior vice president of property operations at Corvias Property Management, explains that the PCS season is a critical time for getting homes ready for incoming military families. The team’s goal is to ensure a smooth transition for everyone involved. They work hard to establish strong relationships with leaders from each Army installation, including Garrison Command and local Military Housing Offices, which is crucial for creating a welcoming and supportive environment.
Helping New Residents Settle In
When families arrive, the leasing and maintenance teams play essential roles in making their transition easier. The leasing staff helps residents get acquainted with their new homes, explaining who to contact for various needs and how to submit maintenance requests. They also ensure families are aware of the community’s features available at no extra cost—like walking trails, swimming pools, and fitness facilities. This integrated support aims to improve the overall community experience for the families.
The Impact of Maintenance Teams
At the same time, maintenance teams work hard to prepare homes for new occupants. For instance, at Fort Liberty, their effort resulted in over 1,000 home turns completed during the PCS season. With an average occupancy rate exceeding 92%, homes often need to be turned around in just a few days. This dedicated work allows new families to settle in quickly, reflecting a strong commitment to providing excellent service.
Forging Partnerships
The PCS season also offers a great opportunity for introducing new installation leaders to the military housing partnership. Corvias takes the initiative to host in-person briefings, where they share comprehensive information about housing projects, current initiatives, and collaborative ideas focused on enhancing community living and strengthening partnerships.
About Corvias Property Management
Corvias Property Management takes a resident-centered approach, dedicated to delivering exceptional housing operations, maintenance, and support for university and military communities. They operate in ten U.S. states, managing 42,000 residential units that span approximately 50 million square feet of real estate. Their extensive portfolio includes collaborations with seven military installations and 15 universities, all with the aim of creating safe and high-quality living environments.
Community Involvement and Positive Impact
A key aspect of Corvias' service is its commitment to the well-being of residents. The company actively engages with community members, placing a priority on feedback and continuously seeking to improve services. This commitment has led to consistently high satisfaction ratings from over 72,000 residents, who particularly commend the professionalism and courtesy of both maintenance and leasing staff.
Frequently Asked Questions
What is PCS season?
PCS season refers to the time frame from May to September when military families move to new bases, making it a busy period for military housing management.
How does Corvias Property Management support families during PCS season?
Corvias assists families through their leasing and maintenance teams, ensuring homes are ready and families can adapt to their new settings smoothly.
What community features are accessible to new residents?
Residents can take advantage of community amenities such as walking paths, swimming pools, outdoor recreation spaces, and fitness facilities without any additional fees.
How many residential units are managed by Corvias?
Corvias Property Management oversees 42,000 residential units across various military installations and universities.
Why is maintaining a relationship with military leadership important for Corvias?
Building relationships with military leadership strengthens partnerships and improves communication and collaboration in housing projects.
