Eleanor Health Expands Access to Addiction Care Nationwide
Proven, value-based model for addiction and mental health care now available for members across the country
Eleanor Health, a leading behavioral health organization, recently made a significant move by joining the networks of Cigna Healthcare and Evernorth Behavioral Health. This strategic partnership aims to broaden the reach of addiction treatment and mental health services across the United States, making quality care more accessible to individuals struggling with substance use disorders (SUD).
The initial rollout of this partnership encompasses several states, including Florida, Louisiana, Ohio, New Jersey, North Carolina, Massachusetts, Washington, Texas, Colorado, Missouri, New Mexico, Pennsylvania, Montana, Idaho, and Illinois. This expansion represents a potential impact on over 4.7 million covered lives. In particular, there are around 366,000 individuals in these states who are grappling with substance use challenges, highlighting the immediate need for effective and accessible treatment solutions.
William McKinney, CEO of Eleanor Health, expressed that this collaboration marks a pivotal development in the organization's commitment to assisting people affected by addiction. He stated, "Our expansion with Cigna Healthcare and Evernorth Behavioral Health is a critical step in our mission to help people affected by addiction live amazing lives. This collaboration allows us to expand access to our compassionate and evidence-based model, ensuring more families receive care that treats the whole person, not just the symptoms of their illness."
Comprehensive Care Approach
Eleanor Health's approach to treatment is built on a well-rounded model that emphasizes personalized care planning. This model fosters a strong partnership between each member and a multidisciplinary clinical team, providing a range of services including medication-assisted treatment (MAT), psychiatry, therapy, peer support, and personalized care coordination. This well-coordinated method has been shown to produce remarkable outcomes for individuals seeking recovery.
Engagement and Outcomes
Members receiving care from Eleanor Health remain engaged for an average of 22 months, which surpasses the national average significantly. In fact, nearly nine out of ten members report noticeable improvements in their mental health, such as reductions in depression, anxiety, and cravings, within their first 90 days of treatment. Furthermore, an impressive 96% of members feel genuinely cared for during their treatment, reflecting the organization’s dedication to a stigma-free healing environment.
Addressing Barriers to Care
Joining the networks of Cigna Healthcare and Evernorth Behavioral Health allows Eleanor Health to decrease financial and administrative barriers to accessing high-quality treatment. This expansion is in line with Eleanor Health's ongoing mission to provide equitable, trauma-informed, and stigma-free care, ensuring that individuals and their families receive the necessary support during their recovery journeys.
Engagement Metrics
With a focus on statistics that demonstrate engagement and positive outcomes, Eleanor Health continues to adapt and improve its services. The integration of feedback and continuous improvement strategies underpins their operations, further enhancing their commitment to meeting members where they are.
About Eleanor Health
Eleanor Health is dedicated to delivering comprehensive and evidence-based addiction and mental health care, both virtually and in-person. Their services encompass medication, therapy, peer support, and seamless care coordination, always emphasizing personalized care plans. Their operational agility and focus on strong engagement metrics reaffirms their commitment to helping individuals find long-term recovery solutions and build fulfilling lives.
Frequently Asked Questions
What is the significance of Eleanor Health joining Cigna and Evernorth?
This partnership significantly expands access to addiction and mental health services for millions across the country.
How does Eleanor Health support its members?
Eleanor Health provides a personalized care model that includes medication, therapy, and peer support, focusing on treating the whole person.
What are the engagement metrics for Eleanor Health members?
Members stay engaged for an average of 22 months, with high satisfaction and improvement rates reported within the first 90 days.
How many lives will this expansion impact?
The expansion will affect over 4.7 million covered lives, addressing the needs of approximately 366,000 individuals facing substance use challenges.
What is the goal of Eleanor Health's care model?
The goal is to provide equitable, trauma-informed, and stigma-free care, ensuring that individuals have the support they need throughout their recovery journey.
