EisnerAmper Achieves Client Satisfaction Excellence Again
EisnerAmper, a global leader in accounting, tax, and advisory services, has been recognized for its exceptional client service by earning the ClearlyRated's "Best of Accounting 5-Year Diamond Award". This prestigious accolade signifies that EisnerAmper has maintained its excellence in client satisfaction for eight consecutive years, consistently surpassing industry standards.
Impressive Satisfaction Scores
The firm's remarkable satisfaction score stands at 83%, which is significantly higher than the industry average of 56%. This reflects EisnerAmper's unwavering commitment to delivering outstanding service. Impressively, 82% of their clients rated their experience as 9 or 10 out of 10, highlighting the firm's focus on client relations.
A Client-Centric Approach
Clients commend EisnerAmper for its proactive and responsive service. One satisfied client, Maurice Malfatti from Blue Heron Asset Management, stated, "EisnerAmper approaches the relationship with a long-term, business partner mindset. Their responsiveness and diligence make me feel valued and respected." Such feedback embodies the broader sentiment of many clients who appreciate EisnerAmper's dedication to fostering strong relationships.
Surveys and Feedback
To achieve these results, EisnerAmper conducted thorough surveys involving over 780 clients. These surveys assessed key service drivers, including responsiveness, proactivity, understanding of clients' goals, and the value of investment returns. The results were benchmarked against other accounting firms nationwide, underlining EisnerAmper's position as a leader in service quality.
Continuous Evolution to Meet Client Needs
As the accounting profession evolves rapidly, the expectation for service innovation remains high. Charly Weinstein, the CEO of EisnerAmper, emphasized the firm's commitment to adapting its service offerings. He stated, "Survey results, such as these, help us assist clients in staying at the forefront of their markets—regardless of their industry, size, or location. Many thanks to our talented staff for continually making these results come to life." This showcases the firm's dedication to meeting client needs amidst changing market dynamics.
Celebrating Successes in Client Service
ClearlyRated's CEO, Eric Gregg, expressed excitement about introducing the winners for the 2024 Best of Accounting awards. He remarked, "Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service. They're raising the bar for excellence, and I couldn't be prouder to celebrate their success!" This announcement highlights EisnerAmper's ongoing pursuit of service excellence and recognition within the industry.
About EisnerAmper
EisnerAmper is one of the largest business consulting firms globally. It encompasses EisnerAmper LLP, an independent CPA firm providing client attest services, and Eisner Advisory Group LLC, which offers business advisory services. The firm operates across various sectors, boasting approximately 450 partners and 4,500 employees, ready to leverage a complete menu of service offerings tailored to clients' diverse needs.
Frequently Asked Questions
What award did EisnerAmper receive?
EisnerAmper received ClearlyRated's "Best of Accounting 5-Year Diamond Award" for client service excellence.
What is EisnerAmper's client satisfaction score?
The firm's satisfaction score is 83%, significantly higher than the industry average of 56%.
How many clients participated in the survey?
Over 780 clients participated in the survey measuring key service drivers.
What does the Diamond Award signify?
The Diamond Award indicates that EisnerAmper has won the Best of Accounting Award for at least five consecutive years.
What services does EisnerAmper provide?
EisnerAmper provides accounting, tax, and advisory services across various sectors, serving a wide range of clients.
