Partnership for IT Service Management Enhancement
EasyVista, a renowned SaaS provider focused on delivering comprehensive IT service management (ITSM), has recently announced a collaboration with Xeridia, a well-respected custom software development and technology consulting firm. This strategic partnership aims to empower businesses to improve their IT maturity by providing advanced ITSM solutions. By merging EasyVista’s state-of-the-art platform with Xeridia’s extensive expertise in managing complex IT projects, the two companies are set to deliver high-value services to enterprises.
Comprehensive Implementation Support
As an EasyVista Gold Partner, Xeridia will play a crucial role in the implementation process of these IT solutions. This means they will provide complete support, starting from the initial licensing phase all the way through to the development of customized integrations. Their goal is to ensure that organizations achieve maximum efficiency and effectiveness in their IT operations, helping them to align with their technology objectives.
Commitment to Enhancing Business Operations
“Our partnership with Xeridia is a significant step forward,” stated Ismael Sabbagh, Country Manager in Spain for EasyVista. “We are committed to empowering our clients by leveraging Xeridia’s knowledge in ITSM and agile development methodologies. This collaboration reflects our dedication to optimizing IT operations, facilitating faster innovation, and ultimately driving more favorable business results.”
Leveraging Expertise Across Industries
Xeridia brings impressive credentials to the partnership, with a rich history spanning over 18 years in deploying ITSM platforms across sectors such as finance, insurance, and telecommunications. Their expertise in these industries enables them to deliver proactive and predictive IT service solutions tailored to meet the distinct requirements of each customer.
Creating Tailored IT Ecosystems
“At Xeridia, we prioritize the creation of tailored environments for our customers,” mentioned Roberto Vidal, CEO of Xeridia. “By joining forces with EasyVista, we are confident in offering one of the most dynamic and powerful ITSM solutions available. This collaboration enhances our capacity to provide added value and adapt seamlessly to the evolving needs of our clients.”
About EasyVista
EasyVista is committed to guiding companies through the complexities of IT service management. Their comprehensive suite of products, including IT service management (ITSM), IT monitoring (ITOM), Enterprise Service Management, and Remote Support services, allows businesses to adopt a proactive and predictive approach to IT operations. With a clientele of over 3,000 companies globally, EasyVista strives to accelerate digital transformation, increase employee productivity, and decrease operational costs while enhancing overall user satisfaction. Their services span various sectors, including financial services, healthcare, education, and manufacturing.
Frequently Asked Questions
What is the main goal of the EasyVista and Xeridia partnership?
The partnership aims to enhance IT service management solutions, improve IT maturity, and provide customized support to businesses.
How will Xeridia contribute to EasyVista’s offerings?
Xeridia will support the implementation process, from licensing to creating integrations, ensuring businesses can effectively meet their technology goals.
What industries does Xeridia have expertise in?
Xeridia has extensive experience in sectors like finance, insurance, and telecommunications, allowing them to deliver specialized IT solutions.
What commitment does EasyVista have towards its clients?
EasyVista is dedicated to empowering businesses to optimize their IT operations and achieve faster innovation and improved business outcomes.
How many companies does EasyVista currently support globally?
EasyVista supports more than 3,000 companies worldwide, assisting them in their digital transformation efforts and boosting employee satisfaction.
