DXC Technology and Accelya Team Up to Innovate Airline Services
In a significant development for the airline industry, DXC Technology (NYSE: DXC) has announced a partnership with Accelya to enhance airport retail experiences and streamline system integrations for airlines around the globe. The collaboration aims to bring forth modern solutions that are crucial for the evolution of airline operations, further ensuring that travelers have a seamless and enriched experience.
Enhancing Offer and Order Management
Accelya is known for its cutting-edge Offer, Order, Settle technology, which is further empowered by DXC's extensive expertise in industry solutions. The partnership combines Accelya's innovative technological solutions with DXC's leadership in the field, allowing airlines to embrace modernization effectively. This collaboration facilitates the deployment of a comprehensive, cloud-based retailing platform known as FLX ONE (OOSD), tailored to meet the rapidly changing demands of airline travelers.
Streamlining System Integrations
With DXC's extensive experience in systems integration, the partnership will enable airlines to manage their technology infrastructure more efficiently. This means that airlines not only get to modernize their operations but can also innovate their service offerings, ensuring that customer experiences are at the forefront of their objectives.
FLX ONE: A Comprehensive Retailing Platform
The FLX ONE retailing platform currently processes over 30 billion offers worldwide daily, aiding airlines in managing seat bookings and flight inventory effectively. This robust solution provides an opportunity for airlines to utilize a single overarching platform that encompasses all stages of The International Air Transport Association (IATA) Offers, Orders, Settle & Delivery. This results in a more personalized and frictionless journey for travelers from booking to boarding.
Operational Efficiency and Cost Reduction
Accelya’s implementation of DXC's proprietary Departure Control Systems (DCS) is set to enhance operational efficiencies and elevate passenger experiences right at the airport. Furthermore, the FLX ONE platform will help reduce overhead costs for airlines, allowing them to create and deliver more tailored offers and improved customer service functionalities throughout the travel experience.
Commitment to Innovation
"FLX ONE is a future-focused platform that empowers airlines with total control over their retailing processes," shares Sam Gilliland, CEO of Accelya. He emphasizes the importance of adding FLX Delivery through DXC's airport technology, turning FLX ONE into a comprehensive solution that competes effectively with legacy systems.
DXC and Accelya are also positioning DXC as Accelya's preferred systems integrator. This strategic alignment leverages DXC's robust industry knowledge and its proven capability to execute large-scale system integrations, which is critical for advancing innovation across the airline sector.
Advanced Technologies to Elevate Customer Experiences
Chris Drumgoole, Managing Director of DXC's Global Infrastructure Services, underscores the power of transformational technologies within business operations. He notes that the collaboration with Accelya is expected to deliver vital value to airlines focused on modernization while enhancing customer experiences and maximizing return on investment.
About Accelya
Accelya is a premier global software provider, serving over 200 airlines with its open, modular software platforms that facilitate growth and customer satisfaction. With a robust infrastructure backed by AWS, Accelya processes approximately 350,000 offers per second and handles transactions worth around $100 billion annually. The company leads more than 50% of global New Distribution Capability (NDC) transactions, showcasing its operational scalability and reliability.
Empowering Airlines for Future Success
With 40 years of experience in the industry and a workforce of 2,500 spread across ten international offices, Accelya stands at the forefront of innovation-led growth for airlines. The partnership with DXC Technology is poised to provide airlines with the tools they need to regain control over their operations and navigate the future of airline retailing successfully.
Frequently Asked Questions
What is the purpose of the partnership between DXC Technology and Accelya?
The partnership aims to enhance airport retail experiences and accelerate system integrations for airlines globally.
What does the FLX ONE platform offer airlines?
FLX ONE provides a cloud-based platform that helps airlines manage offers, orders, and ticketing efficiently, reducing costs and improving customer experiences.
How does DXC Technology support Accelya?
DXC Technology provides its expertise in systems integration, operational efficiency, and airport technology to support Accelya's offerings.
What are the benefits of using the FLX ONE retailing platform?
FLX ONE enables airlines to manage ticketing, inventory, and reservations on a unified platform, enhancing personalization and overall efficiency.
How does Accelya's technology impact the airline industry?
Accelya's solutions drive innovation, simplify airline operations, and improve the customer journey from booking to boarding.
