Duke Energy Prepares Customers for Severe Weather Challenges
Duke Energy is on high alert as forecasts indicate potential severe weather, which may include strong thunderstorms and damaging winds that could lead to widespread outages for its Indiana service area. Being ready for such unexpected events is crucial, and therefore, Duke Energy is taking proactive measures to ensure safety.
Importance of Preparedness
"A critical part of being safe in severe weather is being prepared," said Clint Carnahan, general manager of emergency preparedness at Duke Energy. The company emphasizes regular storm planning throughout the year while urging customers to prepare as well. Preparation can significantly reduce panic and anxiety during a storm.
Essential Preparedness Tips
Here are some important tips to help customers stay prepared:
- Keep mobile phones charged and have sufficient supplies of flashlights, batteries, bottled water, nonperishable food, and essential medications.
- If anyone in your household has special needs or depends on electrically powered medical equipment, have a plan in place for an extended power outage, including alternative shelter arrangements.
Reporting Outages and Receiving Updates
Duke Energy has made it easy for customers to report outages during severe weather. Here’s how:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app, available for download from the Apple Store or Google Play.
- Visit duke-energy.com/outages on a computer or mobile device to check outage statuses.
- Call 800.343.3525 to reach the automated outage-reporting system.
In addition, customers can enroll in Outage Alerts for the latest information on restoration efforts, enabling them to stay informed and prepared.
Interactive Tools for Customers
Duke Energy offers an interactive outage map allowing customers to see real-time information about power outages, including the total number of outages systemwide and estimated restoration times. This tool is vital for understanding the scope of the situation during severe weather.
Staying Equipped
For more tips on what to do before, during, and after a storm, customers are encouraged to visit the Duke Energy safety and preparedness page. Proper planning can mitigate risks and ensure safety during significant weather events.
About Duke Energy Indiana
Duke Energy Indiana, a subsidiary of Duke Energy, provides approximately 6,300 megawatts of owned electric capacity to around 920,000 customers across a large service area. This makes it the largest electric supplier in Indiana, essential for powering homes and businesses alike.
Commitment to a Clean Energy Future
Duke Energy, listed on the NYSE under the ticker DUK, stands as one of the largest energy holding companies in the United States. With a focus on reliability and innovation, Duke Energy is investing heavily in enhancing electric grids and cleaner energy solutions. Their initiative includes transitioning towards natural gas, nuclear energy, renewables, and energy storage, aiming to lead the charge towards a more sustainable future.
For further information about Duke Energy and their ongoing projects, the public can visit their official website, available resources, and follow them on social media platforms for updates and stories.
Frequently Asked Questions
What should I do before a storm hits?
It is vital to prepare by charging your devices, gathering food and water supplies, and ensuring you have medications on hand.
How can I report a power outage?
You can report outages via texting OUT to 57801, using the mobile app, calling 800.343.3525, or visiting the outage reporting webpage.
What information does the interactive outage map provide?
The interactive outage map shows real-time power outages, estimated restoration times, and the numbers of outages in your area.
Is Duke Energy only serving Indiana?
No, Duke Energy operates in several states including North Carolina, Florida, and Ohio, serving millions of customers.
How does Duke Energy contribute to clean energy solutions?
Duke Energy is investing in modernizing electric infrastructure and shifting towards environmentally friendly power generation methods, including renewables.
