PossibleNOW Launches DNCSolution for Salesforce
PossibleNOW recently unveiled its DNCSolution for Salesforce, a cutting-edge tool designed to enhance contact eligibility and ensure regulatory compliance. This release marks a significant milestone in customer contact compliance solutions.
By partnering with Salesforce, PossibleNOW has launched a unique Do Not Contact (DNC) and TCPA compliance enforcement tool that integrates seamlessly with the Salesforce Agentforce 360 platform. This innovative solution enables users to uphold compliance standards comprehensively across all operations.
With the introduction of DNCSolution, customers leveraging Salesforce can now facilitate automated compliance checks throughout their campaigns, workflows, data pipelines, and digital agents. Each call, text, email, or AI-triggered action is subject to rigorous evaluation, maximizing the likelihood of compliance before any execution occurs.
The compliance measures implemented through DNCSolution are executed within the Trusted Salesforce Boundary. This ensures that sensitive customer data, consent signals, and AI-driven decisions remain secure and confined to Salesforce's robust security and governance model. This comprehensive offering is designed to integrate smoothly into various Salesforce interfaces, from Customer 360 to Data 360 and Agentforce AI, simplifying compliance for all clients.
A Complete Suite of Real-Time Compliance Features
The DNCSolution delivers a wide range of real-time compliance capabilities. Notable features include:
- Instant checks against Federal, State, and internal DNC lists, including the Reassigned Numbers Database, which helps businesses avoid unintended violations and maintain their safe harbor status.
- Enhanced revenue streams by taking advantage of Established Business Relationship exemptions.
- Robust protection from litigation as possible with PossibleNOW's Litigator List, designed specifically to guard against professional litigators targeting TCPA claims.
- Integrated enforcement across Salesforce’s Customer 360, Data 360, Marketing Cloud, and Agentforce AI, ensuring that every point of contact is secured.
- Automated safeguarding against restricted calling times, state holidays, and emergencies.
These powerful integrations empower Salesforce users to deliver customized and compliant outreach across multiple channels without the burden of manual checks.
“People have expressed a need for a comprehensive compliance solution, and we’ve stepped up with DNCSolution. Salesforce users require more than simply marketing automation — they need a thorough compliance mechanism throughout the entire platform. Our innovative integration promotes a complete compliance suite embedded in every interaction across the Salesforce Agentforce 360 Platform,” stated Scott Frey, CEO of PossibleNOW.
With DNCSolution for Salesforce, organizations can confidently scale their outreach initiatives, ensuring that every interaction within all Salesforce Cloud products is both compliant and automatic. This reliable approach enables organizations to align with industry standards while enhancing their engagement strategies.
About PossibleNOW
PossibleNOW stands as a trailblazer in facilitating compliant customer interactions, assisting businesses in navigating marketing regulations for over 25 years. With an array of technology solutions, consulting, and expert guidance, PossibleNOW creates trusted, relevant engagements tailored to various industries. Based in metro Atlanta, GA, PossibleNOW proudly serves Fortune 500 companies and leading enterprises around the globe.
Frequently Asked Questions
What is DNCSolution for Salesforce?
DNCSolution for Salesforce is a compliance tool that automates contact eligibility and adheres to regulatory standards, enhancing customer outreach.
How does DNCSolution ensure compliance?
It performs automated compliance checks against diverse DNC lists and integrates unique features within the Salesforce platform.
What are the key features of DNCSolution?
Key features include real-time checks, protection against litigation, integrated enforcement, and safeguards against calling restrictions.
Who can benefit from DNCSolution?
Organizations using Salesforce to reach out to customers can benefit from simplified compliance processes, enhancing their marketing efficiency.
How long has PossibleNOW been in operation?
PossibleNOW has been providing compliance solutions for over 25 years, leading the industry in managing customer interactions and regulations.
