FlexCare: A New Era in Vehicle Protection
Stellantis has introduced FlexCare as the new name for its vehicle service contracts and protection offerings. This innovative program replaces the former Mopar Vehicle Protection (MVP), bringing a familiar level of expert factory service and a diverse array of tailored vehicle protection products to customers.
What is FlexCare?
FlexCare is being rolled out across various markets, providing residents and vehicle owners with a streamlined and personalized service experience. With this new branding, FlexCare will be integrated into Stellantis brands such as Chrysler, Dodge, Jeep, and Ram, reinforcing the company's commitment to customer satisfaction.
What Sets FlexCare Apart?
The introduction of FlexCare not only marks a rebranding but also emphasizes flexibility, trust, and reliability. According to Jim Trebilcock, Stellantis's global head of service contracts, the essence of customer service remains unchanged. "FlexCare ensures peace of mind through unparalleled dealer support and exceptional value," he stated.
Benefits of Choosing FlexCare
FlexCare comes with a variety of advantages tailored specifically for their customer base:
- Service can be conducted at any authorized dealer location, ensuring convenience.
- All repairs are performed using certified OEM approved parts, guaranteeing quality and reliability.
- Customers can select plans that best meet their driving habits and ownership duration.
- Flexible payment options include the ability to incorporate coverage costs directly into vehicle financing or access interest-free options.
Flexible Maintenance and Repair Services
FlexCare provides comprehensive vehicle maintenance and repair services, ensuring that customers can maintain their vehicles in top condition without hassle. The offerings previously associated with MVP have been rebranded, providing continuity as well as an upgrade in service provision.
Service Contract Options
Customers can expect an array of service contract options that range from basic coverage to more extensive packages that meet diverse customer needs:
- Best Level: Extended Care Premium—an upgrade from the Maximum Care plan.
- Better Level: Extended Care Plus—replacing the Added Care plans.
- Good Level: Extended Care—tailored coverage for essential maintenance.
In addition, other current packages will continue to exist under the same names, ensuring seamless transactions for existing customers.
Additional Coverage Options
FlexCare also includes various ancillary coverages designed to enhance customer experiences and meet specific needs:
- GAP coverage to protect customers from financial loss.
- MultiCare and Lease Care for tailored protection.
- Road hazard and wheel protection to safeguard against unforeseen events.
By offering multiple pathways for vehicle coverage and peace of mind, FlexCare stands as a testament to Stellantis’s dedication to its customers.
Learn More About FlexCare and Stellantis
For those interested in exploring FlexCare further, details about coverage options, maintenance plans, and specialized services can be accessed through authorized Stellantis dealers across the country.
Frequently Asked Questions
What is FlexCare?
FlexCare is Stellantis's new name for its vehicle protection program, replacing Mopar Vehicle Protection while maintaining the same high level of service.
What benefits does FlexCare offer?
It provides flexibility, OEM certified parts for repairs, multiple servicing options, and various tailored coverage plans.
Can I use FlexCare at any dealer?
Yes, FlexCare services can be accessed at any authorized Stellantis dealer.
What types of coverage can I get with FlexCare?
FlexCare offers several plans including Extended Care Premium and Extended Care Plus, along with additional coverage options for specific needs.
How can I learn more about FlexCare?
Information about FlexCare can be obtained through authorized dealers or the Stellantis website, providing insights on all service offerings.
