Digitel's Commitment to Innovation and Growth
Digitel, a prominent mobile network operator in Venezuela, is excited to announce the extension of its partnership with Optiva. This renewed collaboration comes with a multi-year services agreement, marking a significant step forward in Digitel's journey towards innovation and rapid market growth. By leveraging Optiva’s comprehensive business support system (BSS) platform, Digitel aims to enhance its service offerings and accelerate product delivery, ensuring platform reliability and stability.
The Impact of the Extended Partnership
Currently serving over 7.2 million subscribers, Digitel has pioneered the introduction of 5G technology to the Venezuelan market, further solidifying its reputation as a leader in telecommunications. The long-standing partnership with Optiva, which began in 2014, has been instrumental in providing the technological backbone essential for success in a highly competitive market. With the extension of their collaboration, Digitel is poised to launch new promotional campaigns swiftly, capture emerging market opportunities, broaden its market share, and enhance the overall customer experience.
Perspectives from Leadership
Gabriel Diaz Campion, the Chief Information Officer and Senior Vice President of Information Technology at Digitel, emphasized the importance of this partnership, stating, "Our collaboration with Optiva has been vital in enabling us to provide consistent, high-quality services to our users. The renewal of support for our BSS ensures we can keep innovating while relying on a trusted technology framework." This sentiment resonates through the company's vision of maintaining a service that evolves with customer expectations.
CEO Insights on the Partnership
Robert Stabile, CEO of Optiva, shared his enthusiasm regarding the extended partnership, noting, "Digitel's achievements stem from a unique blend of technical prowess and market flexibility. We are proud to continue our journey together, delivering the stability and innovation required for their next phase of growth." This speaks to the collaborative nature of their relationship, focusing on mutual growth and advancement.
About Digitel Venezuela
Digitel is a forward-thinking mobile telecommunications operator dedicated to providing innovative connectivity solutions tailored for both individuals and businesses. With a focus on delivering cutting-edge telecommunications technology, Digitel boasts a robust 4G LTE network and is progressively expanding its 5G services in several cities, ensuring lower latency and enhanced connection speeds. In addition, Digitel prides itself on exceptional voice over LTE (VoLTE) services, which significantly improve the quality of voice communications for users.
Services and Offerings
Digitel’s service portfolio is comprehensive, including international roaming, enterprise solutions, and IoT connectivity. The organization’s commitment to customer support and service customization ensures a high value proposition for its users. Digitel's goal is not just about providing connectivity; it's about creating meaningful connections that resonate with the lives and experiences of its subscribers.
About Optiva Inc.
Optiva Inc. stands as a pioneering provider of mission-critical cloud-native revenue management software distinguished by its AI-driven capabilities tailored for telecommunications. With operations on both private and public cloud platforms, Optiva delivers solutions globally, assisting service providers to seize opportunities across digital, 5G, IoT, and other emerging sectors. Founded in 1999, Optiva Inc. is publicly traded on the Toronto Stock Exchange under the ticker TSX:OPT.
Commitment to Customer Success
Optiva’s mission is to enable telecommunications carriers to thrive by providing them with the tools and software necessary to adapt in an ever-changing environment. As a trusted partner for Digitel, Optiva remains dedicated to delivering innovative solutions that empower its users and enhance their business strategies.
Frequently Asked Questions
What is the significance of Digitel's extended partnership with Optiva?
The extension solidifies Digitel's commitment to innovation and enables faster product launches and improved service reliability, boosting customer experience.
How many subscribers does Digitel currently serve?
Digitel serves over 7.2 million subscribers, showcasing its significant presence in the Venezuelan telecommunications market.
What technologies does Digitel offer its users?
Digitel provides various technologies including a 4G LTE network, 5G services, and VoLTE for high-definition voice calls.
What does Optiva provide to Digitel?
Optiva supplies Digitel with a full-stack BSS platform, including services for charging, billing, and provisioning, essential for seamless operations.
What is Optiva's main focus in the telecommunications industry?
Optiva focuses on delivering cloud-native, AI-powered revenue management software to maximize opportunities in digital services, 5G, and IoT.
