Diebold Nixdorf Partners with ROSSMANN for Swiss Expansion
The collaboratively developed retail technology solutions model serves as a guide for a broader European expansion.
NORTH CANTON, Ohio – Diebold Nixdorf (NYSE: DBD), a leading innovator in transforming banking and shopping, has effectively supported the market expansion of ROSSMANN, a prominent drugstore chain, into Switzerland. This initiative includes comprehensive Managed Services facilitated through Diebold Nixdorf's eServices portal, along with advanced retail technologies such as self-checkout systems and efficient point-of-sale (POS) solutions.
Implementation of Retail Technology Solutions
The roll-out of technology services to ROSSMANN's initial Swiss stores is rooted in a collaboratively established model used to operate, monitor, and service ROSSMANN's technology infrastructure within Germany. Since forging their partnership in 2021, Diebold Nixdorf has equipped over 2,350 German ROSSMANN locations with innovative POS systems, self-service checkouts, and additional supporting services. The extended collaboration now includes the complete German store hardware infrastructure and additional offerings such as software installations and inventory management.
Future Expansion and Technology Integration
Plans to integrate further devices into the eServices portal over the next couple of years include the upgrading of ROSSMANN's back-office PCs to Diebold Nixdorf's advanced DN Series BEETLE M2110 POS systems.
Leadership Insights on Partnership
Alexander Blanckarts, head of IT Operations at ROSSMANN, remarked, "The dynamic development and seamless operation of our IT infrastructure remain our primary focus. We depend on Diebold Nixdorf's expertise and technology as a dependable partner. This cooperation ensures we provide top-notch solutions that are secure and reliable for our customers and employees alike."
Leyla Feghhi, head of Retail Sales in the DACH region at Diebold Nixdorf, added, "We are thrilled to deepen our collaboration with ROSSMANN, showcasing the significant successes achieved together so far. Our retail technology solutions and Managed Services are foundational for enhancing customer experiences, boosting sales, and optimizing total cost of ownership."
About ROSSMANN
ROSSMANN's journey began in 1972 when Dirk Roßmann launched Germany's first self-service drugstore. Currently, Dirk Rossmann GmbH stands as one of Europe's largest drugstore chains, employing 65,500 people and operating nearly 5,000 stores. The company generated impressive sales figures of €15.3 billion in various European markets. Dirk Rossmann GmbH continues to be an owner-managed, family-run enterprise, predominantly under the Roßmann family’s ownership.
About Diebold Nixdorf
Diebold Nixdorf (NYSE: DBD) is at the forefront of automating, digitizing, and reshaping the banking and shopping experience for consumers globally. As a partner to major financial institutions and leading global retailers, Diebold Nixdorf seamlessly integrates digital and physical channels to serve millions worldwide. Its presence spans over 100 countries, employing around 21,000 individuals. To discover more, visit their website.
Frequently Asked Questions
What services does Diebold Nixdorf provide to ROSSMANN?
Diebold Nixdorf offers managed services including self-checkout and POS systems along with ongoing support for ROSSMANN's technology infrastructure.
How long has the partnership between Diebold Nixdorf and ROSSMANN been established?
The partnership began in 2021, focusing on enhancing retail technology across ROSSMANN's locations.
What are the future plans for ROSSMANN in Switzerland?
ROSSMANN aims to enhance its technology integration further with additional devices connected to the eServices portal over the next few years.
How does Diebold Nixdorf impact customer experiences?
The collaboration enhances the overall customer experience by optimizing store operations and utilizing innovative technology solutions.
Where did ROSSMANN begin its operations?
ROSSMANN opened its first self-service drugstore in Germany in 1972, which laid the foundation for its growth across Europe.
