Dai-ichi Life Group and Capgemini Team Up for Global Transformation
Press contact:
Pek Kee Sum
Tel.: +65 89 40 71 98
E-mail: pek-kee.sum@capgemini.com
This announcement marks a significant collaboration between Dai-ichi Life Group and Capgemini, establishing a Global Capability Center (GCC) in India. This strategic alliance aims to propel the global digital transformation efforts of Dai-ichi Life Group.
The initiative is designed to harness India’s extensive talent pool, allowing the company to enhance its IT frameworks and digital strategies. By doing so, they intend to elevate their internal digital capabilities and technology platforms, ultimately fostering innovation and improving operational efficiency worldwide.
Significance of the Global Capability Center
The Global Capability Center will focus on a wide range of digital capabilities, which include cutting-edge software development, infrastructure modernization, artificial intelligence (AI), data management solutions, and advanced cybersecurity protocols. This partnership is adaptable, with plans to expand into additional markets as the need arises, thereby supporting the global aims of Dai-ichi Life Group.
Building In-House Expertise
According to Tetsuya Kikuta, President and CEO at Dai-ichi Life Holdings, this partnership is crucial in boosting their long-term goals. The GCC is intended to facilitate the development of internal expertise across important domains including AI and cybersecurity, utilizing a Build-Operate-Transfer model. This approach not only speeds up their digital transformation but also fortifies their capacity to deliver cutting-edge, impactful solutions.
Capgemini's Role in the Partnership
Bringing in vast experience, Capgemini will leverage its extensive capabilities and proven track record across various regions, primarily Japan and the Asia Pacific, to facilitate Dai-ichi Life Group's transformation mission. Collaboration will center around co-developing solutions that streamline operations and utilize data analytics to enhance client relations.
Shared Vision for Enhanced Customer Experience
Aiman Ezzat, Capgemini's Chief Executive Officer, emphasized the importance of this partnership, especially in the insurance sector where customer experience is vital. With technology driving significant changes, this alliance aims to not just meet but exceed customer expectations. By merging Dai-ichi Life's specialized industry understanding with Capgemini's extensive expertise in business and technology transformation, the partnership aspires to redefine industry standards in customer service and operational performance.
About Capgemini
With a rich history spanning over 55 years, Capgemini is recognized as a global partner in business and technology transformation, providing solutions that assist organizations in transitioning toward a digital and sustainable future. With a workforce of 340,000 across more than 50 nations, it aims to create a significant impact for both businesses and communities.
About Dai-ichi Life Group
Founded as Japan's first mutual life insurance company in 1902, Dai-ichi Life Group has evolved significantly over the years, notably becoming a joint-stock corporation and publicly listed in 2010. Currently managing around USD 430 billion in consolidated assets and serving over 50 million customers worldwide, the group focuses on enhancing customer experiences and driving sustainable growth.
Frequently Asked Questions
What is the significance of the Global Capability Center?
The GCC aims to enhance Dai-ichi Life Group's digital capabilities and efficiency, supporting their transformation on a global scale.
Who are the key players in this partnership?
The key players are Dai-ichi Life Group and Capgemini, with their leadership guiding the collaboration.
What technological areas will the partnership focus on?
The partnership will focus on software development, AI, data solutions, and cybersecurity.
What is the long-term vision for Dai-ichi Life Group?
Dai-ichi Life Group aims to strengthen its internal capabilities while enhancing customer experience through technology.
Where is the Global Capability Center located?
The Global Capability Center is being established in India.
