Constructor's Triumph in Gartner's 2025 Report
Constructor, an innovative leader in the AI-powered search and product discovery realm for enterprise ecommerce, has secured a prestigious recognition as a Customers' Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Search and Product Discovery report. This accolade is exceptional as Constructor stands out as the sole vendor to earn this honor in the current year.
A Glimpse into Voice of the Customer Reports
Gartner's Voice of the Customer reports amalgamate authentic feedback from end-users, presented through the Gartner Peer Insights™ platform. According to Gartner, vendors that find themselves in the upper-right 'Customers' Choice' quadrant have demonstrated scores that either meet or surpass the market averages across two critical axes: User Interest and Adoption, and Overall Experience.
Understanding Search and Product Discovery Technology
Gartner delineates search and product discovery technology as applications designed to enhance solutions that ease navigation, filtering, comparisons, and ultimately, the selection of products. This technology guides digital customers from the moment they land on a website or app, leading them to find their desired products and add them to their carts seamlessly.
Exceptional Ratings and Feedback
In the preceding 18 months leading to this remarkable recognition, Constructor has garnered an impressive standing with a 5 out of 5 overall rating, coupled with a 98% willingness to recommend score from users, the highest when compared to other vendors assessed in the report.
Features of the Constructor Platform
With a capability to handle over 10,000 personalized experiences per second, Constructor's AI platform significantly enhances how shoppers find products they aspire to buy. This is also coupled with empowering retailers to foster captivating, revenue-generating experiences through optimized search results, browse functionality, product recommendations, and retail media.
Innovative AI Capabilities
Constructor's advancement includes remarkable features like the AI Shopping Agent and the Product Insights Agent. These innovations support conversational search, resulting in substantial improvements in add-to-cart rates, purchase rates, and conversion rates for retailers worldwide.
Customer Testimonials and Feedback
Customer testimonials on Gartner Peer Insights™ echo the positive impact Constructor has made on businesses:
- "Constructor has been fundamental in improving our customer experience for site search, browse, and product recommendations. In all areas, we have seen meaningful increases in conversion rate and revenue per visitor."
- "Constructor has provided the best support and communication during the sales, contract, and implementation phases. Their fast response times made our rollout smooth and frictionless."
- "Constructor has changed our lives for the better..."
- "Incredible support and a world-class product."
Recognition in Gartner's Research
The acknowledgment as a Customers' Choice comes shortly after Constructor’s recognition in other Gartner research, affirming its position in the industry:
- Constructor has been recognized as a Leader in the Gartner® Magic Quadrant™ for Search and Product Discovery.
- In the Gartner Critical Capabilities for Search and Product Discovery report, Constructor ranked #1 in three out of five significant use cases.
About Constructor
Constructor excels as an AI-driven search and product discovery platform, tailored to grow, learn, and adapt based on shopper behaviors. Its unique reasoning engine, powered by reinforcement learning, continuously refines its performance with every shopper interaction, ensuring optimum product delivery at the right time and in the right context. Constructor is crafted specifically for the ecommerce landscape, demonstrating substantial financial lifts for renowned brands.
Frequently Asked Questions
What is Constructor recognized for in the Gartner report?
Constructor is acknowledged as a Customers' Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Search and Product Discovery report.
How does Constructor enhance ecommerce experiences?
Constructor’s AI platform personalizes shopping experiences, optimizing search and product discovery to boost engagement and revenue.
What feedback has Constructor received from customers?
Customers have highlighted Constructor's impact on improving site search, browse functionality, and communication, with many noting significant increases in conversion rates.
What features does Constructor offer?
Constructor offers features like the AI Shopping Agent, Product Insights Agent, and advanced search and browsing functionalities to enhance user experience.
How does Constructor contribute to ecommerce growth?
Constructor drives significant engagement and revenue boosts for brands by adapting its AI technology to the unique needs of each retailer.
