Colibri Takes Bold Steps for Enhanced Customer Support
Colibri, a leader in providing cloud-based Sales & Operations Planning solutions, has recently restructured its commercial and regional organization. This transformative move is aimed at further improving how Colibri serves its clients, ensuring highly effective design, deployment, and operation of their projects.
Innovative Cloud Solutions at the Heart of Their Strategy
With a next-generation application designed for companies looking to optimize their Supply Chain Management processes, Colibri is dedicated to driving agility and performance. The company is currently experiencing impressive growth, with an anticipated annual increase of 20% for the upcoming year, demonstrating its competitive edge in a crucial sector.
Customer-Centric Approach to Project Management
Colibri’s commitment extends beyond merely selling a cloud solution; it prioritizes client support throughout every project phase. From consultation and configuration to launch and continuous evolution, Colibri's engagement at every level underpins its growth strategy. Recognizing the necessity of closer collaboration, the company has formed dedicated teams distributed across three regions: North, Southeast, and West. Each region will benefit from a designated director sponsor, product expert, account manager, and a deployment team, all tailored to ensure superior project execution.
Expanding Opportunities in New Markets
This newly organized structure not only augments support for existing clients but also positions Colibri favorably for tapping into new markets. By fostering closer relationships with partners and the local economic landscape, the company is poised to broaden its market reach effectively.
Leadership Insight on Transformation
Nicolas Commare, the CEO of Colibri, articulated the purpose behind this strategic evolution: "Adapting to changing client needs while supporting our robust growth compels us to evolve our organization. We plan to deploy additional resources that will enhance our agility and service quality, enabling us to assist an increasing number of clients in implementing high-value projects. Colibri is entering a new development phase and establishing a stronger presence in the large accounts segment, alongside maintaining our significant representation in the SME and mid-market sectors."
Frequently Asked Questions
What changes has Colibri made to its organization?
Colibri has restructured its commercial and regional teams to enhance support for clients throughout their project lifecycle.
What growth does Colibri anticipate for the upcoming year?
The company expects a dynamic 20% growth in the coming year, reflecting its competitive stance in the market.
How does Colibri support its clients?
Colibri offers extensive client support, including consultation, configuration, launch, and ongoing project evolution.
What regions does Colibri's new structure cover?
The new structure covers three key regions: North, Southeast, and West, with dedicated teams in each area.
What is the vision for Colibri’s future?
Colibri aims to adapt to client needs while expanding its presence in large accounts and maintaining its foothold in SME markets.
