Coherix Launches Revolutionary Service Program for Adhesive Dispensing Systems
Coherix CARES provides service and technical support for the application of adhesives in the assembly of automotive and consumer-electronics products
Coherix, based in Michigan, is proud to unveil an industry-first service program aimed at maintaining robotic adhesive dispensing systems that are crucial in the manufacture of automotive and consumer electronics products. This new initiative is termed Coherix CARES and reflects the company's commitment to enhance service quality.
Understanding Coherix CARES
Coherix CARES is not just a simple service program; it encompasses comprehensive customer service that includes training, technical assistance, and on-site support for the sophisticated robotic systems employed in the application of adhesives and sealants. Jared Rogers, the brains behind this initiative, highlights the challenges of operating high-speed adhesive dispensing systems due to their complexity and reliance on numerous system integrators and suppliers.
Expanding the Reach of Coherix CARES
The rollout of Coherix CARES will initially focus on customers in North America, with plans to expand into the Asia Pacific region and Europe later. A significant Japanese automotive manufacturer is among the first to adopt this program, emphasizing its importance within powertrain assembly lines. Over the next few years, Coherix anticipates enrolling over 15 percent of its customer base into this groundbreaking program.
Benefits and Structure of the Program
This new offering operates on an annual subscription model, with costs varying according to the number of Coherix adhesive inspection systems involved and tailored to meet specific customer needs. Based on preliminary testing, Rogers estimates that an average subscription will cost between $50,000 and $200,000, with the potential to pay for itself within a year by minimizing scrap and rework costs.
"Coherix CARES is much more than a service plan," explains Dwight Carlson, Coherix's chairman and CEO. "It's a proactive partnership that equips dispensing teams with the skills, tools, and expert guidance necessary to achieve lasting results."
Comprehensive Support Offerings
The Coherix CARES program will include a variety of essential resources, such as on-site and remote support from engineers, regular system evaluation reports, targeted process improvement recommendations, and robust training programs for client staff. Additionally, it will offer the installation of pioneering Coherix Data Analytics software, timely system and user-interface updates, as well as software maintenance and backup storage options.
Commitment to Quality and Performance
The company currently supports 51 automotive manufacturers and 75 Tier One suppliers around the globe with over 5,000 advanced 3D laser-based inspection systems. By ensuring customer service and technical support excellence through Coherix CARES, Coherix aims to significantly reduce operational downtimes and enhance production efficiency.
The Future of Adhesive Dispensing Technology
Coherix stands as a leader in the transformative development of 3D-enabled adaptive process control technology for adhesive dispensing. The technology, deemed revolutionary, has shown to reduce labor and material costs by 25 percent while minimizing adhesive usage by over 30 percent through precision application methodologies.
The company also introduces pioneering technology to effectively monitor and adjust adhesive applications on exceptionally small assemblies, like those found in automotive electronic control modules and other compact electronic devices. The Coherix 3D Mini™ system is capable of inspecting adhesive beads that are as narrow as two human hairs, performing faster and more accurately than traditional 2D systems.
About Coherix
Coherix is a dynamic company dedicated to pioneering adhesive-dispensing inspection and adaptive process-control software technology across various sectors, including automotive and electronics. With substantial investments exceeding $80 million and a staggering 1,000,000 engineering hours spent on innovations, Coherix is committed to enhancing production processes while minimizing error risks.
Headquartered in Ann Arbor, the company maintains operations in multiple countries, including China, Germany, Japan, Mexico, and Singapore. Coherix has forged partnerships with leading automotive manufacturers such as Ford, Honda, and Toyota, among others. For more information, visit www.coherix.com.
Frequently Asked Questions
What is Coherix CARES?
Coherix CARES is a customer service program designed to offer comprehensive support, training, and technical assistance for robotic adhesive dispensing systems.
Who will benefit from the program?
The program is targeted at automotive and consumer electronics manufacturers using complex adhesive dispensing systems.
How is the program structured?
It is offered on an annual subscription basis, tailored to customer needs and the specific systems involved.
What are the expected outcomes of participating in Coherix CARES?
Participants can anticipate reduced scrap and rework costs, optimized operational efficiency, and improved overall productivity.
Who backs the program?
The program is backed by Coherix's extensive experience and its dedicated team, including engineers and applications experts.
