Advancements at Mobile World Congress by Cisco
News Summary:
- Cisco has unveiled innovative Agile Services Networking solutions designed to help service providers navigate the competitive AI landscape with simplified, resilient networking.
- New assurance capabilities allow for real-time visibility into on-network and off-network connectivity, enhancing the resilience and profitability of AI-ready subscriber experiences.
- Early adopters are achieving enhanced performance with secure, competitive AI-connected experiences, leading to improved networking and customer satisfaction.
Cisco, the leading provider in networking and security, has announced groundbreaking innovations that empower service providers to create unique services and deliver assured, AI-connected experiences consistently at scale.
Transforming Connectivity and Experiences
Through its innovative Agile Services Networking, Cisco significantly changes how service providers build and enhance their networks, enabling new monetization methods in the evolving AI marketplace. This architectural shift includes Silicon One routing for lightning-fast speeds, a unified software experience, and an integrated network that combines IP and optics seamlessly.
Prominent businesses such as Arelion, Lumen, and Reliance Jio have already leveraged Cisco’s Agile Services Networking to enhance their network efficiencies, cut costs, and elevate customer experiences dramatically.
"The rapid pace of innovation in AI brings exciting changes, allowing for new consumer experiences and business applications that could redefine interactions globally," said Jeetu Patel, Executive Vice President and Chief Product Officer at Cisco. "This transformation opens vast opportunities for service providers to modernize their infrastructures to accommodate AI's demands and capture new revenue streams. Cisco's Agile Services Networking offers the necessary silicon, systems, and software innovations for them to advance."
End-to-end Assurance for Enhanced Subscriber Experiences
Additions to Cisco's Agile Services Networking include two key innovations designed to provide comprehensive visibility across on-network and off-network connectivity. These solutions are instrumental in ensuring seamless assurance from connected home and mobile users all the way to service provider core networks and cloud-based services.
- ThousandEyes Connected Devices: Enhances visibility across subscriber experiences throughout the network, allowing service providers to address potential issues proactively before users are impacted. This capability shifts competitive strategies from mere speed to optimizing the overall user experience.
- Provider Connectivity Assurance: Introduces an AI-powered 'User Experience' feature that boosts mobile service provider network performance. It provides real-time traffic insights and predictive intelligence, enabling service providers to enhance experiences, minimize congestion, and dynamically adjust their spectrum usage.
Service providers like Virgin Media O2 and Odido are harnessing this enhanced visibility and AI-powered insights to elevate customer satisfaction and uncover new opportunities for differentiation in services, leading to reduced churn rates.
As highlighted by Gareth Lister, Director of Customer Products at Virgin Media O2, "In a landscape where similar services prevail, we pride ourselves on enhancing the value we deliver to millions of customers. Our recognition for ultrafast speeds combined with ThousandEyes Connected Devices allows us to proactively monitor and improve customer connections and experiences in real-time."
Juan Alberto Brescoli, Head of Access Network at Odido Netherlands, adds, "At Odido, exceptional customer experience is our primary focus. Cisco’s Provider Connectivity Assurance delivers unparalleled insights into network performance, making it easier to adapt to ever-increasing demand for our Fixed Wireless Access (FWA) service without the need for complex hardware changes."
Driving Revenue Growth with Innovation
Cisco is introducing new features within its Mobility Services Platform to support revenue growth for service providers. This includes a robust application and API ecosystem as well as advanced services for diverse applications, delivered innovatively as a service.
About Cisco
Cisco is a pioneering technology leader, committed to redefining how organizations connect and secure their operations in the era of AI. With over 40 years of experience, Cisco empowers its customers, partners, and communities through innovative AI-powered solutions, enabling them to achieve higher productivity and stronger digital resilience. The company is devoted to fostering a more connected and inclusive future for everyone.
Frequently Asked Questions
What are the key innovations announced by Cisco at the event?
Cisco introduced the Agile Services Networking designed to enhance service provider capabilities in the AI market by improving networking resilience and experience.
How does Cisco's Agile Services Networking benefit service providers?
This innovation allows service providers to enhance user experiences, cut costs, and introduce new business models that adapt to AI demands.
Which companies are early adopters of Cisco's new networking solutions?
Companies like Arelion, Lumen, and Reliance Jio have already implemented Cisco’s Agile Services Networking to boost their network efficiencies.
What insights are offered through Cisco’s ThousandEyes Connected Devices?
This solution provides service providers with enhanced visibility over subscriber experiences and allows them to mitigate networking issues proactively.
How does Cisco plan to drive revenue growth for service providers?
By introducing innovative capabilities within the Mobility Services Platform, Cisco aims to offer advanced service applications and a supportive ecosystem for revenue generation.
