Chad Dilley Takes the Helm as COO of Utah First Credit Union
Utah First Credit Union is pleased to announce that Chad Dilley has been appointed as the new Chief Operating Officer (COO). With an impressive two decades dedicated to refining the banking sector, Chad brings a wealth of knowledge and a remarkable track record of innovation in financial services. His extensive experience uniquely positions him to fulfill Utah First's mission of offering personalized, judgment-free banking experiences that significantly influence individual lives and foster community growth.
A Commitment to Exceptional Leadership
Chad's leadership style is characterized by a strong focus on people and operational excellence. Darin Moody, the CEO of Utah First Credit Union, emphasized the importance of this appointment, stating, "Chad’s demonstrated leadership, people focus, and success in modernizing banking solutions makes him an ideal fit for our executive team. His ability to facilitate operational excellence and meaningful experiences is what Utah First needs to continue growing in a member-centric way. We’re thrilled to have him."
A Look at Chad Dilley's Background
Chad's portfolio includes a solid background in retail banking, digital strategy, and financial marketing, underscoring his commitment to ensuring financial solutions are accessible to all. His hands-on experience in managing teams, developing innovative business models, and optimizing operations will be invaluable as Utah First strives to strengthen its role as a trusted partner within the community.
Prior to this role, Chad was the Senior Vice President and Director of Retail Branch Banking at Zions Bank. Here, he successfully oversaw a network of over 125 branches in multiple states, achieving an impressive 18% year-over-year financial growth. His initiatives not only improved operational metrics but also significantly enhanced client experiences through strategic digital transformation, particularly attracting a younger, tech-savvy demographic.
Chad's Educational Journey
Chad's academic credentials bolster his professional prowess, as he holds a B.S. in Business Marketing and Finance along with an Executive MBA from the University of Utah. Additionally, he contributes to his community as the Treasurer for the Kimball Art Center's Board of Directors and previously served on the Economic Development Corporation of Utah's Board of Advisors.
Utah First Credit Union: A Brief Overview
Utah First Credit Union has been a stalwart in the community since 1935, dedicated to providing member-owned financial solutions without judgment. The institution operates on the guiding principle of being significant in the lives of its members, empowering them on their financial journeys. Offering a intimately tailored banking experience, Utah First is renowned for its personalized loan solutions, covering a wide range from personal checking accounts to competitive auto loans, mortgages, and more—catering to all credit types.
With its headquarters in Salt Lake City, Utah First Credit Union proudly serves tens of thousands of members locally and nationally. The organization invites everyone in the community to extend a warm welcome to Chad as he embarks on this crucial role, reinforcing the credit union's commitment to personalized member experiences.
Frequently Asked Questions
Who is Chad Dilley?
Chad Dilley is the newly appointed Chief Operating Officer of Utah First Credit Union, with over 20 years of experience in financial leadership.
What is Utah First Credit Union's mission?
Utah First Credit Union aims to provide personalized, judgment-free financial services while positively impacting individuals and the community.
What previous experience does Chad Dilley have?
Before joining Utah First, Chad was the Senior Vice President and Director of Retail Branch Banking at Zions Bank, overseeing over 125 branches.
How can community members engage with Utah First Credit Union?
Community members are encouraged to engage and support Utah First Credit Union as they welcome Chad Dilley into his new role.
What are the services offered by Utah First Credit Union?
Utah First Credit Union offers a range of services including personal checking accounts, auto loans, mortgages, and tailored financial solutions for all credit situations.
