Cerritos Auto Square Launches Free Concierge Department
Cerritos Auto Square, recognized as America's largest auto mall, has recently introduced an innovative Concierge Department designed to enhance the car shopping experience. This service is tailored for consumers, particularly in Southern California, who might feel overwhelmed by the vehicle selection process.
What is the Concierge Department?
The Concierge Department is a complimentary service that connects car shoppers with knowledgeable concierge representatives. These professionals are dedicated to helping buyers navigate their vehicle needs without the pressure typically associated with sales. According to Reed Amiri, the President of Cerritos Auto Square, this initiative addresses the common struggles buyers face when searching for the right vehicle.
Assistance Available for Car Buyers
When customers reach out to the Concierge Department, they can expect personalized assistance, including a curated selection of vehicles that match their preferences and needs. This service ensures that shoppers have access to informed advice on financing options, the trade-in process, and negotiating prices without feeling obligated to make a purchase.
Unique Features of the Service
The Concierge Department stands out by offering a no-pressure environment. Customers are encouraged to take their time finding the right car, knowing that they are not under any obligation. Once a potential car is identified, a concierge representative directly connects them with the dealership's top salesperson to facilitate the process.
Benefits of Using the Concierge Department
With the new concierge service, car shoppers can enjoy several key benefits:
- Personalized assistance to find a car that fits their lifestyle.
- Guidance with financing options and trade-in assessments.
- A direct introduction to the dealership's leading salesperson.
- Help with negotiating to achieve the best price possible.
- Real-time support for any questions or concerns throughout the process.
Concierge representatives maintain availability via phone or text to ensure buyers receive the necessary support when needed.
Cerritos Auto Square's Commitment to Customer Care
The dealership owners at Cerritos Auto Square uphold a strong commitment to car shoppers. Their motto, "The biggest is the safest," reflects their approach to providing a secure and customer-friendly environment for purchasing vehicles. Amiri notes that smaller dealerships may struggle to offer the same level of service due to lower sales volumes. In contrast, Cerritos Auto Square's size enables it to implement services like the Concierge Department.
Growth and Expansion of Cerritos Auto Square
Cerritos Auto Square holds the distinction of being America’s first auto mall and has continually expanded its offerings. It recently welcomed its 24th dealer, Volvo Cars Cerritos, further increasing its inventory of nearly 10,000 vehicles. This extensive selection allows them to offer competitive pricing, making the dealership unmatched in sales within the state.
Contact and Additional Information
For those interested in learning more about the Concierge Department, Cerritos Auto Square encourages potential customers to reach out directly. The company provides a range of resources to assist shoppers in finding the perfect vehicle.
About Cerritos Auto Square
Located in Cerritos, Cerritos Auto Square is the largest auto mall in the world, featuring a diverse array of dealers and an incredible selection of both new and pre-owned vehicles. The dealership aims to make car shopping an enjoyable and stress-free experience. Interested individuals can visit Cerritos Auto Square at 10903 Auto Square Drive, or contact them for more information.
Frequently Asked Questions
What services does the Concierge Department offer?
The Concierge Department provides free personalized assistance, helping customers find the right vehicle, negotiate prices, and navigate financing options.
Is there any cost associated with using the Concierge service?
No, the Concierge Department is a complimentary service provided by Cerritos Auto Square.
How can I contact the Concierge Department?
You can reach the Concierge Department directly by phone or text during business hours for assistance with your vehicle search.
What advantages does Cerritos Auto Square have as a dealership?
Cerritos Auto Square's large scale and extensive inventory allow for competitive pricing and a commitment to customer service, setting it apart from smaller dealerships.
Where is Cerritos Auto Square located?
Cerritos Auto Square is located at 10903 Auto Square Drive, providing easy access to a wide range of vehicle options for customers.
