Celebrating Excellence: 2024 Global Contact Center Awards

Revamping AI in Veterinary Practices Out there in San Diego, Vetology's been rolling up its sleeves and getting down to brass tacks with a complete do-over of their AI classifiers. They’ve rebuilt all 94 of them, every last one, on a brand-new architecture. No small task, this overhaul stretched from June to August and it wasn't just paint and polish but a whole new...

A Month to Celebrate Unseen Heroes Take a pause. We're talking about National Service Dog Month. What in the world could be more endearing than a pack of puppies, those hopeful bundles of joy, destined to grow up and play pivotal roles in people's lives? Canine Companions is rolling out the red carpet for these future heroes, with a nine-day Puppy Cam event from September...

New Kid on the Block: Cheez Nugs Buckle up folks, Crimson Coward is at it again. They're rolling out something they claim will blow your taste buds straight out of the water: Cheez Nugs. Dropping nationwide on September 18, 2026, these aren't your run-of-the-mill cheese bites. We're talking 100% whole-milk mozzarella, a golden herb-seasoned crust, and a mouthful of creamy...

Revolutionizing Viticulture with Data In today's wild world, climate change isn't just shifting weather patterns—it's upending the age-old map of wine-making regions. We've got a new player on the field: the World Winery Map. It's digital, massive, and it’s shaking things up for winemakers and grape enthusiasts alike. This platform covers a staggering 4.3 million...

Unpacking Bascom's Jasmine Acquisition In a market that's been more slippery than a greased pig, Bascom Group's move buying up Jasmine Apartments is capturing some eyes. Situated in North Dallas, this 370-unit complex ain't just another brick in the wall—it's Bascom's 42nd entry into Texas, reinforcing their knack for sniffing out deals others might tiptoe around,...

The AI Mentor Battleground in Education Ever found yourself wondering how public schools could step up their game without dumping money down the tech rabbit hole? ETERC’s latest push with Ele may just be a game-changer for them. We're not talking about your run-of-the-mill chatbot regurgitating facts from the internet—this is an AI tricked out for personalized...

Big Moves in the Financial Advisory World Let's dive right in. Here's a real shakeup in the advisory realm: 28 financial advisors and team members from Sierra Ridge Advisor Group are packing their bags for Gateway Financial Partners. We're talking about a significant shift involving $825 million in assets under advisement. Instead of sticking with Sierra Ridge as it...

Debt Reality: A National Concern with Global Implications When it comes to the U.S. federal debt situation, the latest report from the National Seniors Policy Center is lighting a fire like no other, warning us that we're not crying wolf here. We've got fiscal numbers that may not sit well at breakfast. With roughly 67 cents of every new buck Uncle Sam borrows going to...

Young Artists Called to Inspire a Cancer-Free World What's the first image that pops into your head when you think of a world free from cancer? That's the magic question on deck for this year's Youth Art Contest by Debbie's Dream Foundation. Imaginations are set to run wild as the competition opens its gates to artists under 18, calling for visions splashed across...

Unlikely Spotlight on Menopause at Capitol Hill If you told me a couple of years back that menopause would become a front-page political issue, I would've laughed. Yet, here we are, with over 125 advocates from 29 states converging on Washington, D.C., demanding legislative action on menopause. Why Menopause Matters in Policy The fact that more than half the population is...

Modern Mill’s Innovative ACRE Product Receives Recognition Modern Mill, a leading manufacturer of sustainable building materials, has been distinguished at the 2025 Business Intelligence Group Innovation Awards, particularly in the Transformative Products category. The spotlight is on their groundbreaking product, ACRE, which has significantly addressed pressing...

Warby Parker's Announcement of Financial Results Warby Parker Inc. (NYSE: WRBY) is set to share its financial results for the fourth quarter and full year ending on December 31, 2024, before the market opens on February 27, 2025. This anticipated report will give investors vital insights into the company’s financial performance and strategic direction as they move into...

International Paper CEO to Attend Jefferies Conference International Paper's Chief Executive Officer, Andy Silvernail, will take the stage at the Jefferies 2025 Industrials Conference. This highly anticipated event is set to take place in early September, where industry leaders will discuss key topics related to the industrial sector. Conference Details The conference...

Highlights from Playtika's First Quarter Financial Results Revenue figures hitting a new record high, offering insight into Playtika's performance In the first quarter of 2025, Playtika Holding Corp. (NASDAQ: PLTK) reported a remarkable revenue of $706.0 million, marking an increase of 8.6% from the previous quarter and an 8.4% increase year-over-year. Within this...

VEON and Cohen Circle's Strategic Partnership for Kyivstar VEON Ltd. (Nasdaq: VEON), a significant player in the global digital sector, has taken a notable step forward by partnering with Cohen Circle Acquisition Corp. I. Together, they have signed a business combination agreement that will pave the way for JSC Kyivstar—a leading digital operator in Ukraine—to be...