Celebrating a Milestone in Behavioral Health Innovation
The nation's leading virtual psychiatry and therapy provider reflects on 25 years of innovation, advancing integrated care and improving mental health outcomes.
Foundation of Array Behavioral Care
Array Behavioral Care is on a remarkable journey, having transformed into a top virtual behavioral health service provider since its inception in 1999. Initially focusing on a critical need for psychiatric care in rural areas, its founder, Dr. James R. Varrell, pioneered telepsychiatry after experiencing a heartbreaking incident involving a pediatric patient. This visionary approach has since evolved into a national model impacting millions across all states.
The Evolution of Mental Health Access
Array is now the sole virtual practice offering a complete spectrum of behavioral health care. Their services span from acute crisis intervention to ongoing management for mental health conditions. With over 3.5 million patient encounters and collaborations with more than 450 hospitals and health systems, the organization has established itself as a leader in seamless, integrated care. This commitment ensures coverage for over 90 million Americans, helping them access the critical support they need.
In the words of Dr. Sara Gotheridge, Chief Medical Officer, "Our mission is to bridge the gaps in the U.S. healthcare system marked by fragmented care and a shortage of psychiatric providers. We focus on integrating physical and mental health care into one cohesive service, ensuring patients receive adequate treatment timely."
Innovative Solutions for Behavioral Health
Over the past 25 years, Array has continuously redefined mental health services through innovative delivery models and cutting-edge technology. Their proprietary platform, KeyCare, based on Epic systems, is specially designed for virtual care, allowing for real-time data sharing and seamless transitions in patient care. This ensures individuals receive the right treatment at the correct moment, tailored to their needs.
As Dr. Varrell noted, "Our foundation was built on the belief that telehealth serves as a complementary tool to comprehensive treatment. Today, that vision has blossomed into a national standard for care delivery, significantly enhancing patient outcomes across the board." Array's commitment to advancing integrated care is reflected in its proactive approach to addressing the country's growing behavioral health demands.
Looking to the Future
As Array Behavioral Care celebrates its 25-year journey, the organization remains dedicated to evolving its services. CEO Shannon Werb believes that it's essential to continue enhancing their model to ensure every patient receives personalized, effective support tailored to their unique needs. The focus on closing systemic gaps in care quality and accessibility highlights Array's important role in shaping the future of mental health services.
About Array Behavioral Care
Array Behavioral Care stands as a national leader in virtual psychiatry and therapy, offering high-quality behavioral health support from the hospital to home. Through partnerships with hospitals, health organizations, and community outreach programs, Array meets the diverse needs of patients, ensuring they receive care when and where needed. With more than two decades dedicated to telepsychiatry, Array exemplifies excellence in providing innovative solutions that enhance accessibility, improve patient outcomes, and support continuity of care.
Frequently Asked Questions
What is Array Behavioral Care?
Array Behavioral Care is a leading virtual psychiatry and therapy provider that offers comprehensive mental health services across the United States.
How did Array begin?
The organization was founded to address the urgent need for psychiatric care in rural areas, beginning with the innovative use of telepsychiatry.
What types of services does Array offer?
Array provides a full range of services ranging from crisis care to ongoing outpatient management for various mental health conditions.
How many patients does Array serve?
Array has delivered care to over 3.5 million patient encounters through partnerships with more than 450 healthcare facilities.
What is KeyCare?
KeyCare is Array's Epic-based clinical platform designed for virtual care, enhancing seamless delivery of mental health services.
