CDK Partners with Findlay Automotive Group for Continued Success
CDK, a prominent automotive retail software provider, is thrilled to announce an exciting continuation of its partnership with Findlay Automotive Group. This multi-year renewal signifies even stronger cooperation between these two industry giants.
What the Partnership Entails
Part of the renewed agreement sees CDK providing its comprehensive services to Findlay's 35 dealerships. The CDK Dealership Xperience platform will serve as a cornerstone for transforming the sales and service landscape across Findlay's operations in a robust digital environment.
The Role of Modern Retail and Fixed Operations
In addition to the Dealership Xperience, Findlay will leverage CDK’s advanced suites including Modern Retail and Fixed Operations. These tools will play a critical role in enhancing operational efficiency and customer satisfaction.
Findlay Automotive Group's Commitment to Excellence
Findlay is not just a dealership group; they are recognized for their growth trajectory and their status as #21 on the rank of esteemed dealership groups. This accomplishment showcases their commitment to providing outstanding service. Having been a customer of CDK for over two decades, this partnership reflects their deep-rooted trust in CDK's capabilities.
Insights from Leadership
John Steffy, the Chief Technology Officer at Findlay Automotive Group, shared insights on how the collaboration meets modern consumer expectations. He emphasizes the importance of adaptability and innovation, stating that they strive to make buying and servicing vehicles a seamless journey no matter which dealership a customer visits. He highlights the value that CDK provides, particularly in terms of innovative solutions that scale effortlessly.
CDK's Broader Impact in the Automotive Sector
As of now, CDK Global software is essential for the operation of a significant portion of franchise dealerships throughout North America. This includes five out of six publicly traded dealership groups, underscoring their leadership in the industry.
Looking Towards the Future
Brian MacDonald, president and CEO of CDK, expressed gratitude for the enduring relationship with Findlay. He mentioned their commitment to equipping Findlay with top-tier solutions to foster success. The unified platform offered by CDK will usher in improved workflows and customer experience, ultimately benefiting both employees and customers.
About CDK Global
CDK Global stands as a flourishing leader in the provision of cloud-based software tailored for dealerships, OEMs, and related sectors. The company's innovative SaaS platform facilitates comprehensive management of business operations encompassing vehicle acquisition, sales, financing, insurance, repairs, and maintenance. By automating pivotal workflows, the platform not only simplifies processes but also empowers dealerships to enhance vehicle sales and service efficiency while bolstering their overall financial and operational health.
Frequently Asked Questions
What is the purpose of the CDK and Findlay Automotive Corporation partnership?
The partnership aims to enhance operational efficiency and customer satisfaction across Findlay's dealerships through advanced software solutions.
How long has the CDK and Findlay partnership been in place?
CDK Global has been a trusted partner to Findlay Automotive Group for over 20 years, signifying a longstanding and dependable business relationship.
What features does the CDK Dealership Xperience include?
The platform includes integrated tools that improve workflows, AI-driven analytics, and customizable user experiences for both employees and customers.
What market position does Findlay Automotive Group hold?
Findlay Automotive Group is ranked #21 among the top dealership groups in a prominent industry listing, showcasing their substantial market presence.
What is the focus of CDK Global in the automotive industry?
CDK Global specializes in providing cloud-based software solutions that streamline dealership operations, enhancing customer experiences and overall business performance.
