Caribou Forms Strategic Alliance with Right at Home
Caribou Rewards has officially joined forces with Right at Home, securing a vital partnership that positions them as the preferred rewards and recognition provider for Right at Home's numerous locations across the United States. This exciting collaboration is set to transform the caregiver experience, focusing on recognition and engagement.
Rigorous Selection Process for Partnership
The partnership stems from a thorough, six-month pilot program conducted by Right at Home franchises. This program aimed to assess potential vendors and improve the caregiver experience. Launched with the intent of enhancing staff engagement, recruitment, and retention, the pilot showcased impressive results, leading Right at Home to select Caribou.
Elevating Care Agency Experience
Caribou's mission is clear: to bring care agencies to world-class employer status. By utilizing automated rewards and recognition programs, Caribou seeks to recognize the hard work of caregivers, making them feel appreciated and valued. Following the successful pilot, Right at Home embraced Caribou for their innovative approach.
Exceptional Outcomes from Pilot Program
During the six-month pilot, participating Right at Home franchises experienced a remarkable 15% increase in active staff and improved their Electronic Visit Verification by 15%. Additionally, the new hire retention rate saw a significant uptick of 65%, underscoring the effectiveness of Caribou’s programs.
Positive Feedback from Right at Home Leaders
Jessica Schultz, Director of People Strategy at Right at Home, remarked on the success of Caribou, saying, "Caribou won in every category." She highlighted the company's commitment to understanding the needs of Right at Home and praised their adaptability and superior customer service, asserting that their platform was mature and ready for deployment.
Commitment to Caregivers
Christian Alaimo, Co-Founder and Chief Operating Officer of Caribou, expressed the company's dedication to improving the caregiver experience. He emphasized how this collaboration exemplifies Right at Home's focus on innovation and leadership within the industry. By enhancing the caregiver experience, both companies aim to boost overall business performance.
Celebrating Team Achievements
Rosaleen Doherty, Co-Owner of Right at Home Boston, expressed her excitement for the expansion of Caribou’s services to additional franchises. She appreciates how the platform allows them to recognize team members for their valuable contributions, increasing job satisfaction among caregivers. Caribou provides an accessible and efficient tool for rewarding staff without additional administrative burdens.
Looking Ahead: Evolving Partnership
As the partnership progresses, Jessica Schultz is optimistic about the potential impact on franchises across the nation. She anticipates that caregivers will greatly benefit from the innovative solutions provided by Caribou, reinforcing a culture of appreciation.
About Caribou
Caribou is dedicated to transforming care agencies into world-class employers. Their rewards and engagement application is specifically designed to enhance the recognition of caregivers, leading to improved retention and recruitment. With thousands of successful hires attributed to their referral programs, Caribou directly addresses the ongoing caregiver shortage affecting the industry and empowering organizations across the United States and Canada.
Frequently Asked Questions
What is the focus of the Caribou and Right at Home partnership?
The partnership focuses on enhancing the caregiver experience through rewards and recognition, improving staff engagement and retention across numerous locations.
What outcomes were noted during the pilot program?
During the pilot program, franchise locations saw a 15% increase in active staff, a 15% improvement in Electronic Visit Verification, and a 65% higher retention rate of new hires.
Who are the key leaders involved in this partnership?
Key leaders include Jessica Schultz, Director of People Strategy at Right at Home, and Christian Alaimo, Co-Founder and Chief Operating Officer of Caribou.
How does Caribou support caregivers?
Caribou creates programs that make caregivers feel appreciated and acknowledged while improving their overall job satisfaction and performance.
What services does Caribou provide?
Caribou provides a rewards and engagement application designed to enhance recognition efforts within care agencies, ultimately improving recruitment and retention practices.
