CareConnect unveils Home Care Insights
CareConnect, LLC—known for AI-driven home care software and services—has introduced Home Care Insights, a new way to see and manage the caregiver workforce. The goal is simple: give agencies timely, usable insight into recruitment, engagement, and retention so they can staff confidently and deliver dependable care. Home Care Insights is the first in a planned series of tools designed to help healthcare organizations understand what’s changing in the market and act on it, without guesswork.
Recruiting built for home care, not retrofitted
At the center of this launch is a purpose-built Applicant Tracking System (ATS) tailored to the realities of home care. Hiring caregivers is hard—high volume, fast decisions, constant churn. CareConnect’s ATS streamlines each step, from first contact through hiring, so agencies can move faster and communicate better. Powered by ShiftMatch.AI, it supports more informed decisions and a smoother experience for every caregiver who applies, starting on day one.
Why Home Care Insights matters now
Home Care Insights blends anonymized data from ShiftMatch.AI with relevant public home care datasets to reveal what’s actually happening across Home Care and Post-Acute Care. Agencies can spot trends early, adjust to shifts in caregiver demographics, and measure the impact over time. Monthly updates dive into specific datasets; the first takes a close look at how caregiver age affects both recruitment and retention—an urgent signal that strategies must match the changing workforce.
Centering the caregiver experience
CareConnect’s approach puts caregiver experience at the forefront. Drawing on over a century of combined caregiver recruiting expertise, the company builds tools around what agencies and caregivers say works in practice. As CareConnect CEO Matt McGinty put it, "This is the next step in the critical journey to getting caregivers working when, where, and how they're needed." The vision is direct: align agency operations with caregiver preferences so shifts get filled and care remains consistent.
Lean operations, lower acquisition costs
Pairing the ATS with CareConnect’s recruitment outsourcing can reduce caregiver acquisition costs by up to 75%. Add Caregiver Choice—designed to lift shift demand by up to 5x—and agencies get a practical playbook to recruit, engage, and keep their caregiver teams. Fewer manual steps, more visibility, and clearer options for caregivers translate to faster fills and steadier staffing.
A platform built to optimize the workforce
CareConnect is more than an ATS. It’s an AI-driven workforce optimization platform that helps agencies recruit, retain, and grow while staying compliant. Available capabilities include advanced workload optimization, caregiver choice options, eLearning, medical testing results integration, and secure communication for caregivers in the field. Together, these tools help agencies control costs, simplify daily work, and support consistent, high-quality care.
About CareConnect
CareConnect was founded to improve how home care teams work—recruiting faster, communicating better, and keeping quality high. Its integrated, AI-driven platform targets the most common pain points agencies face and provides practical ways to address them. The result: streamlined operations, a better experience for caregivers, and stronger outcomes for clients.
Frequently Asked Questions
What is Home Care Insights, in plain terms?
It’s a CareConnect platform that gives agencies clear, data-backed insight into caregiver recruitment, engagement, and retention, using anonymized data from ShiftMatch.AI alongside relevant public home care data.
How does the ATS improve hiring for home care?
CareConnect’s ATS is built for the pace and volume of home care. It tracks applicants efficiently, supports informed decisions, and makes the candidate journey smoother from first contact to hire.
What does Caregiver Choice do for agencies?
Caregiver Choice is designed to increase shift demand—potentially up to five times—by giving caregivers more flexibility and control over when and how they pick up shifts.
How does the platform help with compliance?
CareConnect includes tools that help agencies follow industry requirements—centralizing information and standardizing workflows to reduce compliance risks.
Beyond the ATS, what tools are available?
CareConnect offers advanced workload optimization, caregiver choice features, eLearning, medical testing results integration, and secure field communication—combined to support consistent, high-quality care while managing costs.
