Capital Bank Unveils Innovation-Focused Digital Banking Experience
Capital Bank's New Digital Banking Platform Revolutionizes Customer Experience
Recently, Capital Bank, N.A., has proudly introduced its cutting-edge digital banking platform, developed in partnership with Q2. This launch is set to redefine how clients interact with their bank, delivering a secure, user-friendly experience tailored to the needs of modern businesses.
Emphasis on Modernization and Efficiency
Recognized for its innovative approach and commitment to growth, Capital Bank places a significant focus on technology investments. This upgraded platform showcases enhanced digital treasury management features that cater specifically to the dynamic landscape of today’s business environment. Moreover, it provides the essential scalability sought after by banks looking to broaden their reach into new markets and customer demographics.
Strategic Enhancement in Banking Operations
Ed Barry, the CEO of Capital Bank, emphasized the importance of this launch, stating, “This initiative goes beyond a mere upgrade; it is a fundamental step toward scaling Capital Bank effectively.” By implementing a modern and flexible platform, the bank is prepared to accommodate a variety of complex business requirements, ultimately expanding its market presence. This initiative seamlessly combines technology with the bank's overarching growth objectives, positioning itself to better navigate an increasingly digital marketplace while retaining the personalized service that differentiates it from competitors.
The Importance of Accessibility Across Devices
The newly launched platform ensures consistent and reliable access for customers across various devices, allowing Capital Bank to maintain agility in the fast-evolving financial sector.
Customer-Centric Approach Reinforced
In the words of Steve Poynot, President and COO of Capital Bank, “Our main goal is to guarantee superior service, whether it’s in person or online.” This collaboration with Q2 integrates the bank's relationship-driven ethos into the digital realm, making sure that customers receive an experience that merges convenience with quality service.
About Capital Bank
Capital Bank stands as a subsidiary of Capital Bancorp, Inc. (NASDAQ: CBNK), boasting over $3.3 billion in assets as of March 31, 2025. As an FDIC-insured institution and Equal Housing Lender, it is also a proud participant in the Federal Reserve Bank System.
Driving Success Through Innovation
Since its inception in 1999, Capital Bank has championed the combination of advanced technology with personalized financial solutions to foster client growth. The bank’s enduring success is rooted in its fundamental philosophy: Think Big, Act Local, which resonates strongly within its operations.
Contact Information
For further inquiries, reach out to Dominic Canuso, EVP and Chief Financial Officer, at dcanuso@capitalbankmd.com or Call 240-283-0402 ext. 1223.
Frequently Asked Questions
What does the new digital banking platform offer?
The platform provides a secure, modern experience with advanced treasury management features, available across various devices.
How does Capital Bank ensure customer service quality?
Through a partnership with Q2, the bank integrates its relationship-first approach into digital interactions, emphasizing service reliability.
What is the significance of scalability in the new platform?
The platform allows Capital Bank to reach new markets and customer segments, addressing evolving business needs efficiently.
Who is the CEO of Capital Bank?
Ed Barry serves as the CEO of Capital Bank, leading the organization's strategic initiatives in growth and modernization.
How can I contact Capital Bank for more information?
You can reach out to their CFO, Dominic Canuso, at dcanuso@capitalbankmd.com or call 240-283-0402 ext. 1223.
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