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Canadians Struggle to Convert Credit Know-How Into Action

Canadians Struggle to Convert Credit Know-How Into Action

Cracking the Credit Code: Awareness vs. Action

Seems like Canadians have a firm grip on what affects their credit scores, with a good 84% claiming to understand the drill. But wait, here's the snag: nearly half of these folks hit roadblocks when it comes to actually bumping those numbers up.

Barriers and Bridges: What's Standing in the Way?

Let's chew over some numbers. 47% of Canadians are feeling the heat, reporting at least one hurdle in their way to better credit. And if you're young or pulling in less than $50,000 a year, those odds only climb higher.

"Many Canadians understand what affects their credit, but turning that knowledge into progress can be challenging," said Peter Kalen, CEO of Money Mart.

The real kicker? A strong chunk of folks—22% to be precise—say they know what they're supposed to do but, for whatever reason, just ain't moving on it. Others are either clueless about the starting line or have tried before and just thrown in the towel.

Busting the Myths: Credit System Woes

There's no shortage of frustration aimed at the credit system itself, with a whopping 62% of Canadians feeling it's a setup in favor of the already stable. This sentiment only sharpens in the younger crowd, where 71% of Gen Z and 70% of Millennials echo these vibes.

Folks who are supposedly on a shaky financial footing see credit-building as an uphill battle. The richer-established tend to benefit, while the system leaves others skidding.

Turning to Assistance: A Mixed Bag of Guidance

Canadians are out there, fishing for guidance wherever they can find a bite. A mix of 37% looked to friends or family, another 34% rang up financial gurus, while an equal share trusted the good ol' internet for advice.

There's also an open door for more help: 72% are game for professional backing in the future—whether through advisers, credit counselors, or straight from banks trying to weave a better support net.

  • 44% prefer financial advisors and credit counselors
  • 43% turn to banks and credit unions

Life on Hold: Credit's Real Impact

It's not just a score—it hits life decisions hard. Nearly half of all Canadians report a barrier to improving credit, impacting big ticket milestones like buying homes or even starting businesses, especially for the younger generation.

  • 36% of Gen Z and 28% of Millennials stalled home purchases
  • 31% of Gen Z and 20% of Millennials put off car financing
  • Global waits are felt in personal finance and job pursuits, too

Money Mart's Angle: Building Bridges

Amid the credit chaos, Money Mart is waving a sort of lifeline by creating some pathways for customers to bulk up that score. Through installment loans that get reported to credit bureaus, customers could walk up the ladder a bit.

An analysis shows that of those starting with poor credit scores, 91% of Money Mart's Alberta and Manitoba users boosted their scores, averaging 68 points over 18 months.

The focus is squarely on tailored support, access without the red ink, and helping people make informed choices—not just being dogged by poor scores. Multilingual staff, branch and digital accessibility, together with a refreshed mobile app, are all part of their toolkit to empower folks navigating their finances.

The Bottom Line

The knowledge is there— Canucks know what's hurting their scores. But the path to improvement feels like stepping on hot coals, with systemic and personal blocks. Cutting through requires accessible solutions, stronger support, and maybe a system less rigged against the newcomers. For Money Mart, adapting their offerings to help folks knock against the door of financial stability is right on track.

About The Author

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The content of this article is based on factual, publicly available information and does not represent legal, financial, or investment advice. Investors Hangout does not offer financial advice, and the author is not a licensed financial advisor. Consult a qualified advisor before making any financial or investment decisions based on this article. This article should not be considered advice to purchase, sell, or hold any securities or other investments. If any of the material provided here is inaccurate, please contact us for corrections.

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