Buffalo Run Casino Elevates Guest Experience with QCI Go

Buffalo Run Casino & Resort Selects QCI Go for Enhanced Engagement
Buffalo Run Casino & Resort has made an exciting decision to adopt Quick Custom Intelligence's (QCI) Go, a mobile app crafted specifically for casino hosts. This innovative tool aims to significantly bolster host productivity while simultaneously elevating the overall guest experience.
Transformative Features of QCI Go
The QCI Go app provides hosts with essential tools such as player card scanning, instant player lookups, seamless access to QCI Meet and QCI Events, along with advanced task management. The user-friendly interface of the app allows hosts to deliver faster service, cultivate deeper relationships with guests, and enhance operational efficiency throughout the casino.
Insights from Buffalo Run Leadership
Mary Jewett, the Vice President and General Marketing at Buffalo Run, expressed her enthusiasm regarding the integration of this app, stating, "Implementing QCI Go at Buffalo Run Casino & Resort marks a major leap forward in empowering our hosts to provide personalized service. With mobile access to critical player information and management tasks, our team is better equipped to enhance the guest experience effectively."
Dr. Ralph Thomas’s Perspective
Dr. Ralph Thomas, CEO of QCI, shared his insights on this partnership, emphasizing, "We are excited to deploy QCI Go here. This facilitates immediate service delivery, enabling hosts to strengthen connections with players. It's a prime example of how our mobile-first solutions enhance operational productivity and guest satisfaction across the board."
Commitment to Innovation in Gaming Industry
The introduction of QCI Go showcases Quick Custom Intelligence's commitment to innovation and excellence in the gaming sector. By providing state-of-the-art tools to operators, they strive to enhance host capabilities, streamline operations, and foster meaningful engagement with guests.
About Buffalo Run Casino & Resort
The Peoria Tribe of Indians of Oklahoma owns and operates Buffalo Run Casino & Resort. This facility is dedicated to delivering an exciting gaming and entertainment experience that surpasses guest expectations. Known for its clean and welcoming atmosphere, the casino is committed to enhancing hospitality through ongoing team member training and development. This focus has led to its recognition as one of the Best and Brightest Companies in the Nation to work for.
Latest Developments and Amenities
Buffalo Run Casino offers over 70,000 square feet of gaming space, featuring a diverse range of slot machines and table games. The resort includes various amenities such as a non-smoking hotel, a lounge tailored for truckers, the Peoria Showplace event center, an outdoor amphitheater, a golf course, and several dining options. Patrons can enjoy exquisite dishes at the Coal Creek Restaurant, indulge in brick oven pizzas at The Bistro, or savor award-winning barbecue at the Backwoods Bar & Grill.
Recent upgrades to the property reflect the casino's commitment to ongoing innovation. Enhancements include remodels for the Peoria Showplace and hotel, the introduction of self-serve kiosks for easier offer redemption, and upgraded slot machines with exciting in-game bonuses. These technological advancements enable the casino to personalize each guest's experience and nurture loyalty in a competitive market.
About Quick Custom Intelligence (QCI)
Quick Custom Intelligence stands at the forefront of the gaming industry through the development of the QCI Enterprise Platform. This artificial intelligence-driven infrastructure integrates marketing, player development, and operations, offering cutting-edge tools essential for success in gaming and hospitality settings. Deployed across more than 250 locations worldwide, including North America and Europe, the QCI Platform manages substantial annual gross gaming revenue.
Meet Dr. Ralph Thomas
Dr. Ralph Thomas is the Co-Founder and CEO of QCI. With extensive experience in analytics and gaming, he has established himself as a noted figure in the industry. His knowledge of data-driven strategies has enabled numerous multi-property gaming companies to achieve significant financial improvements, demonstrating the impact of informed decision-making in the gaming world.
Frequently Asked Questions
What is QCI Go?
QCI Go is a mobile application developed by Quick Custom Intelligence to enhance the productivity of casino hosts and improve guest services.
How does QCI Go improve guest experiences?
The app provides hosts with immediate access to player information, task management capabilities, and event details, allowing for more personalized and efficient service.
What amenities does Buffalo Run Casino offer?
Buffalo Run Casino features a range of amenities including a non-smoking hotel, event spaces, an outdoor amphitheater, dining options, and a golf course.
Who operates Buffalo Run Casino?
Buffalo Run Casino is owned and operated by the Peoria Tribe of Indians of Oklahoma.
What is the significance of QCI's platform in gaming?
The QCI Enterprise Platform provides comprehensive solutions that integrate various operational aspects of gaming, helping casinos make informed decisions and improve guest satisfaction.
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