Celebrating Two Decades of Excellence in Parts Distribution
Bombardier is proudly celebrating a momentous milestone: the 20th anniversary of its vital Parts Hubs located in Chicago and Frankfurt. These hubs have been instrumental in delivering top-notch service and efficient parts distribution across Bombardier's global network. Ensuring that customers receive the essential aircraft parts they need, these facilities stand as a testament to the company’s commitment to support.
Key Achievements and Operations
Every single day, the Chicago and Frankfurt Parts Hubs send out nearly 2,000 and 400 individual part numbers, respectively. By early 2026, it’s anticipated that Chicago will have shipped over 10 million individual parts, with Frankfurt on course to achieve 1.5 million parts shipped by the end of the year. This capacity is proof of the hubs’ efficiencies and Bombardier's investment in its global service strategy.
Industry Recognition and Support
In its pursuit of excellence, Bombardier's dedication to product support has earned accolades from prominent industry surveys, including AIN and Professional Pilot, where the company received top rankings. Such recognition underscores Bombardier's unwavering commitment to enhance parts availability and quick response times.
Strategic Locations for Optimal Service
To streamline part distribution, Bombardier consolidated multiple smaller facilities 20 years ago into these two primary hubs strategically situated near major airports. The Chicago facility opened its doors on June 27, 2005, followed by Frankfurt a few months later on August 29 of the same year. The substantial capacity at these hubs, with Chicago housing over 100,000 unique parts and Frankfurt around 60,000, guarantees that customers receive their needed parts quickly and efficiently.
Enhancing Customer Experience
In addition to the main hubs, Bombardier operates four regional depots located in Singapore, Hong Kong, Dubai, and San Luis Obispo, California. This extensive network of regional support reinforces Bombardier’s mission to ensure customers have access to parts wherever they need them.
Commitment to Innovation and Sustainability
Bombardier continues to focus on parts availability and rapid delivery, maintaining a stellar “off the shelf” shipping rate of 92%. This remarkable achievement highlights not only the company’s efficiency but also its ability to meet customer needs precisely when they arise. In line with their innovative approach, Bombardier integrates sustainable practices into their operations, which includes efforts to cover all flight operations with a Sustainable Aviation Fuel (SAF) blend.
The Future Looks Bright for Bombardier
With a fleet of over 5,100 operational aircraft, Bombardier is designed to deliver exceptional performance to its globally diverse clientele. The company is proud of its innovative aircraft, all manufactured in facilities located in Canada, the United States, and Mexico. Recognized for its commitment to superior design and functionality, Bombardier received the prestigious “Red Dot: Best of the Best” award for Brands and Communication Design in a recent accolade.
Frequently Asked Questions
What are the Chicago and Frankfurt Parts Hubs?
They are key distribution centers for Bombardier, handling significant volumes of parts to support customers globally.
How many parts did Bombardier ship from these hubs?
In 2026, Chicago is set to exceed 10 million parts shipped, with Frankfurt anticipated to reach 1.5 million by year-end.
What recognition has Bombardier received for its services?
Bombardier received top rankings in industry surveys for its commitment to product support and parts availability.
What is Bombardier's commitment to sustainability?
The company aims to cover its flight operations with a Sustainable Aviation Fuel (SAF) blend, reflecting its focus on environmental responsibility.
What is Bombardier’s global reach?
Bombardier supports a fleet of over 5,100 aircraft, offering services through a vast network across several countries.
